recently, Oracle has introduced the new concept of Oracle Managed CRM version 20 (Oracle CRM on Demand release 20), which features increased revenue, lower costs, and a cross-sectoral upgrade of the customer experience. The move again reflects Oracle's continued innovation and commitment to its customers. Oracle Managed CRM version 20, for each industry's unique customer experience and communication needs, has done a lot to address key issues in specific industries and to enhance business value for life sciences, insurance, financial services and the automotive industry.
Oracle Custom communication management new life sciences functions including sample management, call reporting compliance, Analysis and support for the allocation of custom objects and samples for life sciences. Let the new financial services and insurance functions include more custom object support for fiscal vertical objects, broaden the field of analysis coverage, and enhance the disclosure of financial object areas in the analysis. New coverage of objects and analytics improves decision levels through real-time business intelligence. The new automotive industry features include the addition of vehicle objects to analysis to provide a full range of detailed reports on vehicle information, including ownership and transaction information in the same place. Enhanced Cross-industry capabilities for all sales enterprises, Oracle managed CRM version 20 introduces flexible geographic tuning to maintain business continuity while ensuring that new zones are built and tested with minimal user disruption costs. For many industries, including life sciences, financial services, and utilities, addresses are a key asset, just as important as accounts or contacts in other industries. The new time and cost savings model in Oracle Managed CRM version 20 enables the address to be shared across multiple contact and user accounts. A single address can be created, reused, customized, extended, searched, validated, and edited for locking, among multiple accounts and contacts. The oracle managed CRM version 20 links the assessment to business plans, objectives, and accounts and includes assessment analysis capabilities. The new Business Plan assessment capability provides account managers as well as business and strategic planners with the ability to monitor the effectiveness of business plans and adjust them on-demand. to enhance intuitive use and adoption, the Oracle managed CRM version 20 first introduced a new key user interface, including optional labels for relevant information, simpler user searches, and more. These improvements enable managers to create optimized search layouts and search area constraints. Examining data in a variety of ways, looking at trends in a forward-looking manner and identifying opportunities for improvement, is critical to a wide range of industries. These features are implemented in Oracle managed CRM version 20. The oracle managed CRM version 20 continues to provide a flexible, powerful integration and scalability model that is sufficient to accommodate a variety of unique business requirements. This feature has been extended to support additional child objects, increasingSample Web Services code, more integration events for merging and recovering records, enhanced management of network services to migrate page layouts, site applets, and home pages. oracle Managed CRM version 20 has improved and improved the automated business process through workflow. These enhancements include workflow cancellation and retention, optional exits, increased coverage of collaboration and non collaborative events, and migration of workflows through the management of Web services. oracle Managed CRM version 20 provides enhanced mobility compatibility for the ipad, IPhone, BlackBerry, and Microsoft Outlook by providing greater support for the mobile browsing platform. It also increases the ability to connect and disconnect mobile applications, and provides new functionality for managed CRM desktops for the synchronization of managed CRM and Microsoft Outlook. Anthony Lye, senior vice president of Cloud application strategy, said: "Oracle managed CRM version 20 achieves the desire of all industry sales reps and businesses to innovate and business value that they really need." Any industry can enjoy its industry customization capabilities, as well as a high degree of flexibility, adaptability and ease of use. Oracle Managed CRM version 20 has set a higher goal for the enterprise to save time and add new revenue. " " responsible editor: Ma Yi TEL: (010) 68476606 "