September 2, 2013, easy Customer CRM technology director Dingyuan announced on Sina Weibo, easy customer CRM Open source version 3.0 Grand release. In order to thank customers for the trust of Easy customer CRM, the easy Customer CRM development team launched a small enterprise-specific client Relationship management system (CRM), and announced a lifetime of free, and the code is fully open, so that small enterprises to completely ease the use of free CRM, no longer have any worries, One-stop solution to the small business in customer relationship management of all the worries.
Ice CRM Open Source version 3.0 uses the internationally renowned bootstrap framework (a Twitter-launched css/html framework for front-end development), has made a lot of improvements in user interface and operation, the new version of the interface is very refreshing, also more in line with the current design trend, Operating experience greatly improved, more in line with easy to customer CRM simple and easy to use the design concept.
Ice CRM Open Source version 3.0 can help enterprise management core customer assets, through the fine view function to help classify customers, combined with cost-effective marketing tools (mass mail and mass SMS), in order to promote new and old customers to repeat the purchase, so as a whole improve sales and customer satisfaction, overall enhance the competitiveness of enterprises.
Ice CRM Open source version 3.0 features mainly include the following functional modules.
1 table, summary system important data, give business people a quick idea of the data they need to focus on, including the number of new customers, contact records, order quantities, and order amounts this week, as well as 7 days to contact customers, expiration dates within a month, sales for the last 6 months, and critical views (including key customer classifications, contact records, Order classification and other data classification).
2 Customer Management: Customer classification, customer views, customer import and export, customer additions and deletions, customer inquiries and advanced inquiries, customer analysis, customer summaries, msn/qq dialogue links, mobile phone text links, email links, and contact management.
3 Contact Record: Customer tracking, contact record view, contact record add Modify Delete, General Query and advanced query, associate customer.
4 anniversary: Day management, Anniversary view, add modify Delete, General Query and advanced query, associate customer.
5 Orders: Order Management, Order view, add modify Delete, General Query and advanced query, related customers, related products, order analysis, order summary.
6 Products: Product management, product view, add modify Delete, General Query and advanced query.
7 mass mail: Mail template, mass mailing, customer group, mass mailing statistics.
8 Mass SMS: SMS template, mass SMS, customer grouping.
9 Personal settings: SMTP server settings, change password, modify personal information, SMS log.
10 Control Panel: System User Management, custom fields, dropdown box option settings, page layout, SMS account settings.
Ice CRM Open source 3.0 release, significantly reduce the small business information technology costs, for the promotion of customer management to provide a mature and stable tool. Ice CRM is ready to unite more partners, popularize CRM application and promote the overall level of domestic customer relationship management in the following time.
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