"Carefree Landscape" as the theme of customer care activities

Source: Internet
Author: User
Keywords Porsche
Tags activity class company customer customer care customers driving help

On February 25, 2012, the Porsche Center Ningbo organized a customer care program on the theme of "Traveling with Landscape", which is aimed at new customers who have just purchased the Porsche Panamera to help customers solve problems encountered during driving Doubt, better experience Panamera excellent performance and superb quality.

【Weekend gathered in class】 vehicles

Activity preparation:

This activity takes the theme of "enjoying the landscapes". As the name suggests, there will be mountains and waters throughout the itinerary, so the location will be arranged in Dongqian Lake, a famous scenic spot in Ningbo. The whole event is compact and full of elegance: Firstly, in order to ensure the safety of customers, Porsche Center Ningbo has specially accepted the important issues and safety instructions in the process of traveling by car and then escorted to Dongqian Lake by the staff.

[Weekend gathered class] activities to explain matters needing attention

Control Porsche Panamera:

After sufficient preparation, customers and staff drove to Dongyang Lake in Xiangyang Fishing Port, where after a short break, they all departed to Fuquan Mountain, the destination of today's activities. Fuquan Mountain Scenic Area is located in the southeast of Dongqian Lake, near the port of Hong Kong in the southeast, Pro East Lake in the northwest, is a combination of mountain tourism and tea tourism Holy Land.

【Weekend gathered in the classroom】 Fuquan Mountain

Getting into the mountains less and less of the vehicles, the air is also more fresh, although a little rain along the way, but do not have some scenery. Ningbo Porsche Center also specially invited a tour guide for customers to do a professional scenic introduction, due to the clouds along the road too much, many attractions can not see, interested users have the opportunity to go play their own money East Lake.

【Weekend gathered class】 Mid-mountain rain and fog

Halfway up the mountain clouds, visibility is very low, to remind users of rainy days travel, we must pay attention to safety.

【Weekend gathered in the classroom】 Peak tea room 【Weekend gathered in the classroom】 Peak tea room

The main purpose of this event is to explain new driving skills and maintenance features for new Panamera customers. In order to provide customers with a deeper understanding of Porsche's history, the staff first presented a video about the history of Porsche and introduced the Porsche logo The meaning of

[Weekend gathered in class] Porsche event site English car logo cited the founder of Porsche Germany Ferdinand Porsche's surname. Graphic car logo with the company located in Stuttgart city shield emblem. The word "PORSCHE" at the very top of the mark indicates that the mark is owned by Porsche Design; the word "STUTTGART" in the mark is above the horse, indicating that the company is headquartered in Stuttgart; the middle of the mark is a horse representing the Stuttgart Rich in a valuable stallion; the upper left and lower right corner of the markings are antlers, indicating that Stuttgart was a great place to hunt. The yellow stripes on the upper right and lower left of the mark represent the color of ripe wheat, Black represents the fertile land, red in the trademark symbolizes people's wisdom and love of nature, thus forming a superb Italian, beautiful and beautiful pastoral landscape, showing the brilliant past Porsche company and foreshadowed the Porsche The company's bright future, Porsche sports car outstanding.

Afterwards, the staff started to give a detailed explanation of Panamera driving skills and maintenance features, helping customers to solve many problems encountered during the driving process. In the next prize quiz, customers are also actively involved in the activities. This event is a perfect example of the Porsche China CEO's once-mentioned "unparalleled driving experience and world-class customer service for loyal customers in China" as well as a customer-focused service philosophy at Porsche Center Ningbo. The Porsche itself excellent quality and perfect combination of their own services, I believe that with the support of our customers, Porsche Center Ningbo service quality will be higher and higher. (Text / Car home Lu Linfang)

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