Service to promote transformation, Haier Mall to achieve customer satisfaction

"Did you ask for the receipt?" As the most important voucher in the process of consumption, many consumers have developed the habit of shopping for invoices. With the popularity of online shopping, so that consumers experience to the home can choose the right product convenience. However, through the online purchase, the lack of communication with the seller, but also let many people immersed in the online shopping excitement, forget to ask for invoices; more some sellers use this negligence of consumers, in the sale of goods do not provide invoices, so that consumers in the protection of the difficult. To ensure their own interests, we need to pay more attention to online shopping.

NET buys development ticket, electric business platform encounters "latent rule"

"Count up, buy things on the internet not less than thousands of yuan, there are very few invoices, some sellers promise to the invoice, a single more a long time did not receive, and some simply said no invoices directly." "Live in Shanghai, Ms. Wang in the eyes of the people around is for" online shopping for the talent, after thousands of dollars on the internet, Ms. Wang found that a lot of their own network shopping has no invoices or promises to develop tickets is difficult to cash, no invoices quietly become a "unspoken rules."

At present, the phenomenon of online purchase without invoices is widespread. Reporters randomly opened several shop found, of which more than half of the sellers are prompt products without invoices. The reporter also selected a number of online shops found that "this baby does not provide invoices" here is almost a fairly common phenomenon.

By contrast, at present, Jingdong Mall, when, Haier Mall, such as the commercial platform for business to do more perfect. Not only can provide formal commodity invoices, in the submission of orders, will automatically remind the need for invoices, but also reflects the business platform in the service advantages.

Service to promote transformation, Haier Mall to achieve customer satisfaction

Online shopping fast and convenient features for everyone to see. However, behind the boom, high-speed growth behind the imperfect place, so that consumers for a certain number of services online sellers always have a distrust of attitude, but also let the Internet to become users complained of the hardest hit.

To create a good market environment, to reshape consumer confidence in online shopping, the domestic electric business platform is facing the edge of reform. Has the industry expert constructs the speech: "promotes the net to buy the industry the integrity, first must consummate the existing service system, lets the consumer no longer worry." "In this regard, the business platform for the Business-to-consumer is undoubtedly the first." Haier Mall As an example, relying on the line under the virtual reality of interaction, showing the advantages of logistics services, interpretation of the new meaning of net shopping.

Haier Group as the only online store, Haier Mall has not been limited to the area of sales, but from the service, to enhance the viscosity of consumers. In particular, it puts forward 24 hours of large household appliances delivery, a change in the past, the consumer express delivery slow to the criticism. Haier Mall's one-stop service, so that is to buy that is to send, to meticulous and thoughtful service has won the praise of consumers. Complete set of online design services, so that consumers enjoy their own design room fun.

Now the network consumption is becoming normal, in the back of a big increase in sales, causing people to pay attention to online shopping services. With the trump card of logistics and service, Haier Mall carefully understand the needs of consumers, from pre-sales design to delivery installation, and then to after-sales service, so that people get back to the "customer is God" feeling, in the consumption, but also enjoy the meticulous and thoughtful service, so that the net to buy home appliances more assured, Also for the domestic electric business platform credit Construction made the best footnote.