Shop 1th sells counterfeit health care products and consumers are compensated 10 times times

　Consumers are compensated 10 times times and the business is shut down

"All key records were deleted after buying counterfeit health care products at Shop 1th"

New Express reporter Shi Yuliang

Counterfeit health care products were bought at shop 1th and the key records were deleted after the complaint. 10th, New Express reported this news, caused the vast number of consumers and netizens strong concern (see April 10 A13). Yesterday afternoon, store 1th through the PR company reply, insisted that the 1th store users of the transaction records no one can modify or delete. In response to the exposure of the key information was deleted, store 1th said it will further improve the snapshot function. In addition, the consumer of the party has been compensated 10 times times, the business involved was shut down.

Unclear whether the transaction information includes a description

In accordance with the "Network transaction management measures", the third party trading platform should be the complete preservation of transaction information for more than two years. and 1th Shop customer service has replied to the complaint, Mr. Jiang, said that shop 1th Technical department is unable to guarantee this technology.

However, in the reply of 11th, Shop No. 1th also insists that the user's transaction record in store 1th is permanently preserved, and no one can modify or delete it without authorization, which contains the commodity name, price, quantity and logistics, payment information, etc., in line with the relevant legal provisions of "Network transaction management measures".

The reply does not give a clear answer as to whether the information included in the picture and detailed description of the transaction.

Snapshots can be modified to help businesses evade regulation

How is the key record of customers buying fake health products missing? On the afternoon of 11th, 1th stores again sent a reply, explained that the revised snapshot of the merchandise, is the additional function of the 1th store development, domestic laws and regulations on the Electronic Business site snapshot function has not been clearly stipulated. Shop 1th, said, when the product page appears to upgrade, graphics and text errors, and so on, businesses will be on the sale of merchandise information to correct the background correction or product, the front page details of the description of the information will be updated.

In this respect, the industry said that the trade when the picture and detailed description is an important basis for safeguarding rights, should be preserved for a long time, if only the existence of goods can be modified by the business snapshot, in the case of counterfeit products, the merchant will arbitrarily change or delete this information to facilitate the avoidance of supervision.

No. 1th store replied that a domestic Consumer-to-consumer trading platform, the product snapshot function is not the full information of the page when the transaction is saved, some of its product parameters are updated with the background edit. However, store 1th said that, given the snapshot function of the transaction arbitration has a certain positive effect, will further improve this function.

Selling fake health care stores closed for sale

Shop No. 1th said, in this incident, shop 1th has asked businesses in accordance with the return of a loss of ten of the standard to the party Mr. Jiang compensation. At the same time, the merchant was closed to close the punishment.

Store No. 1th did not respond positively in this incident whether has the responsibility which the supervision is ineffective, only expresses through unceasingly consummates the management flow, the current 1th shop overall complaints reduces to 1 per thousand, among them quality complaints about one out of 10,000.