What does it mean to improve the user experience?

User experience (username experience, UX or UE) is a purely subjective in http://www.aliyun.com/zixun/aggregation/6579.html "> Users use a product (service) in the process of building up the psychological feeling. Because it is purely subjective, there are certain uncertainties. Individual differences also determine that each user's real experience is not fully simulated or reproduced by other means. But for a well-defined user group, the commonality of its user experience can be realized through well-designed experiments.

The user experience is mainly from the user and Man-machine interface interaction process. In the early software design process, the Man-machine interface is regarded as only a layer of "packaging" outside the core of the function, but not enough attention. The result is that the development of HMI is independent of functional core development, and is often the end of the entire development process began. This approach greatly limits the design of human-computer interaction, and the results are risky. Because the design cost of modifying the function core at the final stage is enormous, sacrificing the Man-machine interface is the only way out. This speculative and gambling development is almost impossible to obtain a satisfactory user experience. As for customer service, it is also a part of the user experience in a broad sense, because it is inseparable from the design of the product itself. Customer service is more to the quality of personnel requirements, and has been difficult to change has been completed and put into the market products. But a good design can reduce the customer service needs, thereby reducing the company's customer service investment, but also reduce the customer service quality caused by the loss of users.

Now the popular design process focuses on user-centric. The concept of user experience begins at the earliest stages of development and goes through the process. The aim is to ensure (1) a correct estimate of the user experience (2) to recognize the user's true expectations and objectives (3) to modify the design when the functional core can be modified at low cost (4) to ensure the coordination between functional core and Man-machine interface, and reduce the bug.

With the constant increase in the number of search engines and user search for repetitive content (repeat search part of the keyword) frequency continues to increase, search engine operators to optimize product functionality to meet the needs of users of the initiative, in foreign Google launched search wiki to help users manage their search results, In order to reduce the time to find search results. I pull the net (www.55.la) recently launched the site search function, trying to reduce the amount of time users in the mass image search ...

Although many sites are not the same nature, but as long as the site to enhance the user experience awareness of the efforts from the user point of view, the corresponding introduction of the basic functions, in order to allow users to form a good subjective feeling.

First, about the user experience

User experience (username experience, UX or UE) is a purely subjective, psychological sensation built up in the process of using a product (service). Because it is purely subjective, there are certain uncertainties.

The user experience can be divided into positive user experiences and negative user experiences, and accordingly, they will produce different results:

Positive user experience: to improve the viscosity of the website, generate purchase intention, improve customer satisfaction, generate a good reputation, promote the brand reputation and improve the profit, and the promotion of brand reputation will correspondingly promote users to the station loyalty and trust.

Negative user experience: it is not conducive to improve the viscosity of the website, the desire to purchase, improve customer satisfaction, and generate a good reputation.

Ii. How to improve the user experience

In short, it is to make users feel that the site useful, easy to use, friendly, visual appeal, the formation of identity on the brand. Concrete to practical use, you can refer to the following points: