2017.11.17--Job Four user experience Analysis: taking "Division road Nantong Website" as an example

Job four. User Experience Analysis: taking "Division road Nantong Website" as an example

Job objectives: For the Division Road, the UX analysis, based on case analysis, experience the user experience Design 7 guidelines.

The first is the "Division Road Nantong" Simple page Introduction

Division Road Nantong Function List:

On the homepage of the page can see "Division Road Nantong" Some of the features of the page, click on the details can be seen, the home page only listed a part of the focus, such as "recent training", "classical training" and so on

Next is I think "Division Road Nantong" in the user experience design let me feel satisfied and dissatisfied with the place

Based on the 7 UX evaluation criteria We have listed, we analyze the areas where you feel satisfied with the user experience design (not less than 2 o'clock) and (20 points), please state your reasons.

1. Give users timely and quick feedback

Click on a link, can smoothly into the corresponding modules, such as "recent training", the current page what happened, can be clearly displayed.

On the page there is also a "Back home" button (such as), you can let the user back to the homepage to continue to browse related information.

2. Interface conforms to Convention

"Division Road Nantong" interface simple and generous, at a glance, the site structure is clear, no unnecessary levels or plug-ins, all functions are clearly expressed, can not leave the site under the premise can be used. Users can quickly find what the user needs. The main part of the site can be found through the function bar on the homepage. such as

"Course list"

" Quality Training" "high-end study" "Talent Training" "State Culture"

3. User control rights (master)

After landing, users can choose the appropriate courses or teachers to study, the left column of the page also has "recommended courses" more intimate, as well as the "course ranking"for users to compare and choose courses.

Second, the user can cancel all actions, for example, click on a teacher's lecture, you can close the video or click the corresponding button to control.

4. Consistency and standardization

All the links in the interface are matched to the title of the page, and at the bottom of the page are the relevant information such as the organizer and address, which can be understood by the user. And the site is concise, no terminology.

Users can submit their feedback via email.

5. Suitable for all types of users (not absolute)

The object of this site is Nantong teachers and students, more suitable for the education in Nantong people, or nantong parents can also learn from the teacher's corresponding information. This is for Nantong users, the role of the site is relatively large and convenient.

Second, analysis of "Division Road Nantong" in the user experience design to make you feel the most dissatisfied with the place (not less than 2 o'clock), (20 points), please state the reasons.

1. Give users timely and quick feedback

(1) The website, there are some teachers behind is not introduced, such as "quality training" , some teachers are no courses behind, it shows no map;

"training expert details"will appear when you click on a teacher;

Click "No picture" will appear " sorry not to find the course"

(2) There is a "login" option in the upper right corner of the website page, after clicking the login, there is only one way to log in, there is no other way, this does not accord with humanization.

After entering the phone number, after sending the verification code, it shows that the phone number does not exist and cannot be verified. And there is no option to register, nor to return to the homepage or other page buttons or hints, let me feel that this is inconvenient. In the event of an error, the next action is not given, what the user should do to solve the problem, does not provide detailed help information and clear out of the logo, the last point is the error feedback interface is not beautiful, very simple.

2. Interface conforms to Convention

(1) The website does not have search function or "artificial intelligence", online question and answer, such as the user intends to query a well-known nantong teachers, only in the list of teachers only query, very inconvenient, but also a waste of time.

(2) The content of the site is less, the latest release of the information is 2016, not updated in time, or the same day release.

3. Suitable for all kinds of users

(1) "Division Road Nantong" The user object of this site is more limited, and I looked at the inside of the course only 59, the number is few, for college students, the majority of the teachers are primary and secondary schools or high school teachers, students can not use the course. For the corresponding primary and secondary school students or their parents, the choice is very narrow, and training courses are not systematic, a teacher of the following courses only a few or not, not to allow parents to fully understand the situation of these teachers.

(2) Nantong teachers, the site is not listed completely, a lot of information is not perfect, the teachers are very few, also did not follow a certain order, such as the school, or the region to classify, this may be more convenient for users to check.

4. Necessary tips and help documentation

The site has only errors, but there is no corresponding action. There are no other measures such as online Help to solve the user's problem, such as the user is not registered, login is not successful after no relevant information to resolve. This is not very satisfying.

Third, comparative learning website: Umu Learning Platform (Umu-umu), Student safety education Platform (XUEANQUAN123)

1. Umu Learning Platform (Umu-umu): There is a user-registered interface at the outset

The interface will prompt the user's browser is not the use of the software, provide a recommended download browser, this is the Division road Nantong is missing.

The function of the Web site, the overall interface is orange-based, concise, vibrant, in line with the active atmosphere of learning.

In the user this aspect also has the novice instruction, can let the user to understand the website the use method more quickly, this also is the Division road Nantong lacks.

The interface uses a combination of plates, intuitive and concise, at a glance

Also available on the phone version of the download

Summary: Umu learning Platform (umu-umu) more mature, in the user feedback on this aspect to do better than the Division road Nantong.

2. Student Safety Education Platform (XUEANQUAN123)

Student safety education platform, home on the landing options, and the way of landing have QQ and micro-Bo two; second, there are online consulting, help Center user Help options, as well as the public number and software download, these are "Division road Nantong" is missing.

Second, the homepage has recently updated news, Help center lists some users error when the processing method, there is real-time user message, etc., the site to do more than the teacher road Nantong to mature a lot.

Summary: Student safety education Platform, in the Help document and user tips, than the division road Nantong mature a lot.

To sum up, "Division Road Nantong" website construction still need to continue to improve the user experience, the interface and help the document and the way of landing, error information feedback should continue to improve, in order to let users have a better experience!

2017.11.17--Job Four user experience Analysis: taking "Division road Nantong Website" as an example