Customer service management system-after-sales service, product comment Management, consulting email reply, etc.

Interface

Project Description

Customer Service Center, this system is mainly to call the order to complete the order after-sales service, such as the acceptance ticket, return ticket; call the member interface to query member information, and record the Customer Service Workflow through the ticket.

Generally, the customer service center does not need to provide external interface services.

The customer service center may have some tasks that require timed processing. For example, the Order will import the customer's consulting email to the system for customer service processing.

The customer service system is more of an after-sales service UI. The responsible logic of after-sales processing is to call the interface of the Order System.

Mybatis-generator

The ORM framework uses mybatis. To improve development efficiency, the model and mybatis classes are automatically generated based on the database form structure. The command is as follows:

Java-jar mybatis-generator-core-1.3.1.jar-configfile config_cs.xml-overwrite

You need to put the mybatis-generator-core-1.3.1.jar, mysql-connector-java-5.1.24-bin.jar, config_cs.xml in a directory, the generated classes and XML will be placed under the createresult folder.

Jar: http://pan.baidu.com/s/1qW98L0C

Code Description

Pre-Project: http://blog.csdn.net/puma_dong/article/details/39272243

Latest source code: git clone [email protected]: pumadong/cl-cs.git

Follow-up

The framework of this system is a placeholder to enrich more content...

Customer service management system-after-sales service, product comment Management, consulting email reply, etc.