Change and configuration management we need to "three-step layup"

A round-table meeting on Configuration Management

Changes and configuration management are not a simple task for IT personnel! Unlike the easy-to-use benchmarking and monitoring tools, the change and configuration management tools are expensive and time-consuming. They must be consistent with the business to provide real long-term value to the business. But what it technologies do we need to know to meet these requirements? We will bring together three IT experts to hold a three-party meeting to share the technologies or concepts used in change and configuration management.

　1. Understand the components of the data center

Bill Kelyman, virtualization architect at MTM Technologies, believes that it is best for engineers to be a data center "MasterCard" to understand the components of the data center. IT doesn't mean that you have to be proficient in all components. Instead, you need to understand how each IT component forms a complete data center. After understanding the system architecture, the IT manager can make more knowledgeable decisions, which will have a positive impact on the work of changing the system. Knowledge-rich IT teams are more familiar with their environments and will soon be able to know if a configuration management tool is suitable.

2. In-depth Network Architecture

How can managers gain an in-depth understanding of change and configuration management tools? Rand Morimoto, president of Convergent Computing, believes that the most important thing is to have a good understanding of the network and how the Organization can fault tolerance based on the O & M window and downtime, and how different devices work with a variety of applications. This idea is too useful for installing the configuration management tool. When a consultant helps install tools, he can quickly learn about the existing environment, Efficiently build the appropriate change and configuration management environment, test the environment, and then transfer the knowledge to managers, help him use it in daily work processes.

3. Everything starts from itself

Peter Sclafani, CIO of 6connect, thinks that the most important thing is the understanding of his team, especially the equipment and architecture in the team. After all, the skills have been learned. This part of the work process is often ignored, especially the combination of process and obedience and policy considerations. Change management requires a solid understanding of the internal operation of the environment, but you also need to understand how each component works together. Change management needs to focus on the attributes in the system, which can only begin with understanding the internal components. Although the most advanced tools allow you to understand the environment, there is still a process of knowledge conversion, and efficient software is required to describe the environment you want to create.