testing is the entireProduct Designin the case of user experience designers, it isUxthe core component of the design process, because only effective testing can eliminate unforeseen problems and potential design errors in the design phase. This paperto provide you with10user-tested techniques to make your user experience design more in place. 1, user testing to start early The earlier the user test begins, the easier it is to modify and adjust, and the earlier effective adjustments will have the greatest positive impact on the final product. Tips : ·do not wait until the product is complete before starting the test. You can start testing at the visual stage and semi-functional prototyping stage (even the low-fidelity prototyping phase), as long as you can explain to the user what you're offering and what they need. ·once you have identified which tasks and processes can be tested, you can begin to validate your design. get out of the office and take your prototypes and start testing for usability with your target users, or people who appear to be your target users. 2. Outline your test objectives The goal of your user testing should be very clear. You need to make sure that the questions you ask are all necessary, so before you start asking questions from the test users, ask yourself: “What do I need to get through this test to figure out what's going on? "when you want to understand the problem, you can begin to design questionnaires for your goals and explore them purposefully. 3.ask questions about openness The advantage of opening questions to users is that the answers are not fixed, and their catastrophe is no longer a simple two-dollar result (/wrong, yes./no), you'll find something you never thought of in these answers and actually get useful information from the user. 4, the design as a dynamic process many designers see product design as a single linear process that has been designed and developed through prototyping, testing, and ultimately release, but the real product design is more dynamic than the process. in the process of product design, we need to conduct regular user testing and get feedback from users, which is the core of user experience design. testing, like requirements collection, prototyping, design, development, should have a fixed location and predictable results throughout the product design and iterative development. If the development resources are sufficient, it is best to conduct user testing at intervals, which is extremely important for product development. 5, the use of real users to do the test get real users involved in the design, validate your design, and try to make sure that the participants are not your friends and family or even the next-door product manager! The user used to do the testing should be independent and unbiased for the average user. It is important to note that, in the case of user experience testing, it is of great significance and importance to design the product in the future (for example, the user knows nothing about your product and is often disturbed when it is first used). By observing the actual usage of these users, you can quickly identify parts of the product design that are not intuitive and easy to use. 6. Let the user focus on the task when scheduling tasks for users, it is always tempting to ask the user what they think about the product or the particular element, and let them give a rating. This is straightforward, but the good way is to set goals for the user, let them try it on their own, let the user focus on the task itself, and you can observe, capture the user in the process of real reaction. For example, if you are testing the new homepage of a website, there are also tricks when you ask the user: A: What do you think of our website? What do you think of the usability of our website service? TenHow can I play a few minutes? B: When you just opened our homepage, where would you first click? when conducting user tests, the problemBsignificantly better thanAmore intuitive, and more valuable. 7. Observe user behavior the user's response and feedback are sometimes not sufficient to reflect the overall situation, and it is important to observe the user's behavior as validation. When answering questions, users will respond unconsciously to the needs of the questioner, which makes the user's feedback and answers not necessarily reflect the real situation. Many user experience designers gather information only in the language of the user, so that often there is a mistake. However, the user's behavior during the testing process is not deceptive. 8.Let the whole team participate in the user test allowing the entire team to participate in the user testing process, the team can be different responsibilities, participate in different aspects of the staff, in the test to better understand the user's actual feedback, with the user to create emotional resonance, understand the importance of testing, and in different perspectives to explore the solution. If team members are not fully involved, try to record videos so that members who are not involved can see the actual test status later on. team members who participate in the test should record their feelings and focus on these notes and summarize them before the day of work. 9, the pursuit of quality, not quantity Many companies and teams do not test products at all before they go live, or test them after they are released, largely because they think testing is time-consuming and costly. In fact, user testing is not necessarily time-consuming and expensive. NngroupThe study found that5a test user can reveal the product85%usability issues. So, you can actually find a set of test users at the prototype stage and test them individually. don't try to solve all the problems at once. It is impossible to solve all the problems at once. Instead, by testing each attempt to fix the biggest problem and the most critical problem, it is the best strategy to make the product better in constant testing. Collect feedback, upgrade optimization, gradually improve and more in line with the process of product development.
qq20170409201802.png (346.29 KB, download number: 0)
Download attachments
Uploaded 22 seconds ago
Conclusionfor product development, user testing is almost inseparable from the link, the product in the test will continue to expose potential problems, early testing, in order to make products as early as possible to improve. Source: Everyone is a product manager
What are the tips for user testing?
