INetSec SmartFinder network access control FAQs

INetSec SmartFinder network access control FAQs

1. The customer's network address is 10.86.0.0/255.255.254.0. The number of hosts in the network is extended through the network borrow. After the monitor is connected, only 10.86.0.0 of the network segment can be found. Why cannot the host in the extended network segment 10.86.1.0 be seen? A: Check whether the subnet mask of the monitored IP address is correct. The IP address configured for the monitor is 10.86.0.41/255.55.255.0. The subnet mask configuration is incorrect. Modify to the correct subnet mask to Solve the Problem)

2. The management server can group IP addresses

A: The management server can only group network segments, but cannot Group IP addresses in the same network segment. The solution to the discount is to use remarks to indicate which group the IP address belongs.

3. How to upgrade the firmware of the monitor

A: When the monitor connects to the server, the firmware is automatically upgraded and the device is restarted.

4. in IE 10, click the Save button on the monitor management interface.

A: The version of the monitor is relatively low and has compatibility issues with IE 10. Use IE 6, 7, 8, 9.

5. log on to the monitor. The monitor management interface is Japanese. How can this problem be solved?

A: connect the monitor configuration management server address to the management server to upgrade the firmware.

6. When you delete a monitor on the server console, the monitor cannot be deleted. If the monitor is in use, the monitor cannot be deleted.

A: When the status of the monitor displayed on the server console is abnormal, the monitor can be deleted.

7. How to back up and restore server data

In the installation directory of the software, a backup and restoration tool is available. Execute C: \ Program Files \ PFU \ iNetSec Smart Finder \ Bin \ pq_backup d: \ backup (backup) C: \ Program Files \ PFU \ iNetSec Smart Finder \ Bin \ pq_restore d: \ backup Restore) * The original configuration settings are saved in the database and can be restored in the new server.

8. Why does multiple Mac addresses correspond to the same IP address when you view the scanned IP address on the server?

This problem occurs when no IP address is bound to the Mac address in the network where the DHCP server is used. Solution: Set the Mac address expiration time to a lease less than DCHP, and bind the Mac address and IP address.

This article from the "Free Flying Stone" blog, please be sure to keep this source http://stonearmor.blog.51cto.com/8004259/1305047