Soft Work (4): User experience analysis--taking "Division road Nantong Website" as an example

User Experience Analysis: taking "Division road Nantong Website" As an example

First, the goal

(1) for the Division road, the implementation of UX points

PS: Comparison of 2 other learning sites (student safety education platform, Umu learning platform)

(2) based on the example analysis, realize the user experience Design 7 rules.

Second, Requirements

(1) based on our list of 7 UX evaluation Criteria, analysis of " Division Road " in the user experience design to make you feel satisfied with the place (not less than 2 points) , please state your reasons.

(2) Similarly, the analysis of " Division Road" in the user experience design to make you feel the most dissatisfied with the place (not less than 2 points); please state the reason.

(3) When answering the above questions, attach.

Third, satisfaction evaluation

(1 ) give users timely and quick feedback (fast side)

Division Road Nantong: from the "Welcome screen" to the all-in-one feature option in the platform, you can get a quick response as soon as you click. (This is also true for student safety education platform, Umu learning platform)

(2) interface conforms to Convention

1. Division Road Nantong: features rich and practical at a glance, in the homepage can understand its approximate function, and each functional plate also has a finer division, and will be part of the prominent content displayed in the bottom of the home page, convenient for users to quickly browse, such as recent training, classic training, and the course list right there are recommended courses and course rankings for viewing, content very fit teacher's use need . the details can be easily viewed by clicking the "Nantong Teacher Development Academy" link(Figure 1-3) .

2.umu Learning Platform: The lack of a wide range of learning resources, mostly the user's personal learning resources;(Figure 4)

3. Student safety Education platform: for students, only after logging in to see more features, which is not information for non-student users. (Figure 5-6)

Figure 1 ( homepage function and College link ) Figure 2 (subdivision function) Figure 3 ( Features highlighted below the homepage)

  

Figure 4 (Umu Functional Interface Content ) Figure 5 ( Pre-logon function of student safety education Platform ) Figure 6 ( student safety education Platform post-login feature )

(3) user Control (master)

1. Division Road Nantong:

① Users can view the required content in the corresponding function section according to their own needs. If you can choose the type of training course list to view the course, and choose "Default, recommended, up-to-date" in order to control the result,(Figure 7) ② No Exit function.

2. Student Safety Education Platform: no Exit Function.

3.umu Learning Platform: There is an exit function. (Fig. 8)

    

Figure 7 ( Select any type of training course list and control the results ) Figure 8 (umu Exit interface )

(4) consistency and standardization

Division Road Nantong: The function content below the homepage (recent training, etc.) is consistent with the corresponding contents of the above function selection bar.

Iv. Evaluation of dissatisfaction

(1) timely and prompt feedback to users (timely)

1. The update is not timely, such as the course upload time is the last 9 months;(Figure 9)

2. content is not exhaustive, some of the functions are empty. The number of courses is relatively small, although the type of the course list is comprehensive, but not all the relevant courses, such as mental Health, grassroots party organization construction, class teacher contest. At the same time,"state culture" under the "Provincial Culture project" can not enter, click to return to the "Coreteacher plan." (Figure 10, one)

Figure 9 ( Slow upload update, fewer courses ) figure ( no related courses in mental health ) chart one ( province Culture Project "cannot enter, click to return To the "Coreteacher Plan")

  (2) interface compliance

     1. Division Road Nantong: ① ② "Welcome Interface": The interface does not tell the way to enter, in the absence of any click, will automatically play the dynamic screen, and play a long time;   ③ sign-in aspect: fewer login methods, only mobile phone number and user name, lack of fast login; (figure)    ④ or because the account password has been distributed, so there is only login, no registration interface, and when the password is forgotten, (figure)   ⑤

     2. Student safety Education platform : ① Span style= "font-size:16px" >② for QQ and Weibo login; (figure)   ③ because the account password has been distributed, so there is only login, no registration interface; When you forget the password, you can, QQ, Weibo and other ways to get back; (Figure 16,  ); ④ There is a "mobile platform Mobile Download" and Focus Features, its public number page function is simple.

   3.umu Learning Platform:①The welcome interface is more user-friendly and its first page attracts users, including"Redefine learning", "Let Learning Upgrade", "You can useUmudo what "andUmu(Fig.) ②mobile phone number, e-mail, login, including non-mainland China Mobile phone number login, and include more than the previous two "About Us", "Service Association" ," "Privacy Policy", "Help Center" and other services, login can be seen in the relevant login information, a certain degree of security;③ both login and registration interface, at the same time, when the password can be forgotten, mobile phone messages, registered email, customer service mail back;(map) The ④umu learning platform offers IOS,Android download and scan qr code for download. (figure)

Figure (Welcome interface without entering the notification ) figure ( Master Road Nantong Log in ) figure ( Master road nantong forgot password )

Figure ( Security education platform can be QQ and micro-blog login ) figure ( student safety education platform only login ) Figure 17 (retrieve password)

figure (Umu Platform related humanized introduction ) Figure (umu retrieve password ) Figure (Umu Mobile download )

(3) suitable for all types of users (not absolute)

1. Division Road Nantong: The purpose of its founding is only to provide services for teachers , there is no interaction with students and other people interface, other people login to access to resources have certain restrictions, such as the course resources can only see the part (because unable to view the information after the login, only a personal perspective);

2. Student safety education platform: There is this problem, only for students to provide services, lack of interaction with teachers and other people ;

3.umu Learning Platform: is an interactive learning platform, suitable for multi-user login so that the instructor can be better with the students to interact with the teaching , it has the function of information prompts. (Fig. 22)

Figure 21 (the first part in Nantong Road ) figure (umu multi-user login) figure (Umu information tip)

(4) help users to troubleshoot software defects

1. Division Road Nantong: users can not find the place to raise objections, unable to obtain the presence of software defects in the help;

2. Student Safety education Platform: can see other people's feedback and contact information;(Fig. 24, +)

3.umu Learning Platform: from "Set up Account"-"Perfect Information"-"registration information" have "feedback" function and Umu Contact information. (figure)

Figure 24 (Student safety education Platform feedback) Figure 25 (Student safety Education Platform contact information) figure (Umu contact information)

(5) necessary tips and help documentation

1. Division Road Nantong: Lack of "help" information;

2. Student Safety education Platform: "Help Center"; (Fig.)

3.umu Learning Platform: "Help Center" and "Beginner's Guide" . (Fig. 28)

Figure 27 (Help Center for Student Safety education platform) figure (Help Center for Umu Learning Platform) map (beginner's Guide to Umu learning platform )

Soft Work (4): User experience analysis--taking "Division road Nantong Website" as an example