It is a born CRM system, but he lacks the online customer service function. Although the official customer service interface is provided, many people do not understand what it is. Recently, a set of online customer service has been implemented for the company's needs, which can break through the bottleneck of communication with users... it is a born CRM system, but he lacks the online customer service function. Although the official customer service interface is provided, many people do not understand what it is. Recently, a set of online customer service has been implemented for the company's needs, which can break through the bottleneck of communication with users, so that we can better communicate with our fans.
In fact, you can think of it as an online chat tool similar to QQ. this is the focus of our work and will be made into an IM similar to QQ. of course, these functions can be implemented by any public account. You don't need an advanced interface. you only need a public account.
1. when the public platform receives the message, the recent user list will automatically flash and the user will be placed in the first
2. you can directly chat with users directly on this page to become a customer service system and a sales tool.
3. you can communicate with every user in your public account in a timely manner. the user list on the right shows all your fans.
4. to put it bluntly, it is the same as your QQ chat.
5. if you do not understand the sales techniques, you can say so much.