Xinhua News (Reporter Shi Sun Siya) reporter learned yesterday, the Beijing Association of the Union Cheng Search network published http://www.aliyun.com/zixun/aggregation/1154.html "> survey results show that false propaganda, after-sales service, fraud, No door to the complaint has become the 4 major problems of online shopping, it is urgent to resolve.
In the recent convening of the first "online shopping business Integrity Service Forum", the City Association of the Deputy Secretary-General Kujianhui introduced last year, China's total network of shopping sales reached 784.93 billion yuan, up from 2010 to 66%, but the electronic transactions on the Internet shopping complaints increased by 127%.
The survey shows that consumers in the process of online shopping problems are mainly as follows: More than 20% of consumers, in the face of the problem of online shopping, can not find the relevant authority to consult help, which is currently the most urgent problem.