The leading provider of global E-business Solutions Digital River, Inc. (NASDAQ Stock Code: DRIV) offers advanced cloud-based subscription billing and business services. This service is part of the digital River Global Commerce Enterprise Solution, enabling companies to sell their services and physical and digital products to online shoppers using a fully customizable ordering model (designed to maximize revenue and customer satisfaction). With a wide range of recycling billing terms and more than 20 global payment methods, companies can use the technology to automate online sales of everything from access and membership fees to quality assurance, service contracts and physical accessories.
Digital River based on cloud subscription billing and business Services provides an important infrastructure for companies to establish a circular revenue stream. At the same time, it provides consumers and business buyers with the convenience and flexibility they expect in the context of a ticket-paying environment.
By 2015, more than 40% of companies selling media and digital products such as software, services and content will rely entirely on software as a service (SaaS) or managed subscription management services to meet their performance, authorization, billing, renewal, and customer loyalty requirements, according to Gartner.
"Many market factors – such as the growth of mobile commerce and application demand – are pushing people to abandon their buying mentality and prompting companies to re-examine how to Digital their products," said Joel Ronning, River chief executive. Subscription billing has had a new impact and is rapidly becoming an important online revenue channel for many companies, such as software publishers, consumer electronics manufacturers, and soft commodity providers. After listening to our customers ' needs and tapping our experience in managing millions of of our global subscriptions, we have launched Digital River's cloud-based subscription billing and business services. ”
By automating the cycle revenue model, managing the Subscriber lifecycle, and increasing customer lifetime value, Digital River's cloud-based subscription billing and business services can help companies retain more customers and increase their number of renewals. Key features and benefits include:
A circular billing function that supports trading in 30 currencies and includes more than 20 payment methods, including all major credit and debit cards, direct debit, and PayPal.
Click to the shopping cart feature to help you get more renewals.
The international tax structure, comprising a network of local business entities in 11 countries and local receipts partners on five continents.
Marketing capabilities to help attract new subscribers, increase average order value, and increase revenue.
Self-help function to improve customer satisfaction and reduce customer service costs
A configurable web tool that includes detailed recent reports and analyses that provide comprehensive information about subscribers and revenue streams.
A web-based application interface that integrates with customer account sites such as Salesforce.com and other customer relationship management tools, as well as background applications.
Ronning said: "Digital River through innovation and expertise in the introduction of cloud-based solutions to address some of the most complex e-commerce business challenges, these innovations and expertise is helping companies to provide consumers with comfort, localization and the best of breed online shopping experience. ”