Failed to download important configuration information, please check network connection
This prompt may generally be due to a problem with your network, please try the following methods.
1. Restart the user host or router
2. Check whether the user machine has malicious software that causes update.360safe.com resolution to be unavailable
3. If there are more than two machines, please use another host in the same environment for the same test, to exclude the network environment or the host caused by the failure
The above method does not resolve the problem or it may be that your network has DNS hijacking
EXECUTE as follows:
1, access to www.123cha.com provide export IP
2, cmd Run nslookup qdnsdbg.qh-lb.com provide results.
3, cmd Run nslookup ini.renew.sys.360.cn provide results.
4, cmd run nslookup ini.renew.sys.360.cn 114.114.114.114 provide results.
Then screenshots are provided to us.