1. If your computer does not have Kies software installed, there may be lack of driver can not connect with the computer, please click here to download and install Kies synchronization software.
2. Double-click the Kies installation icon to install the Kies software, after installation, do not need to open the software
Step 2. The mobile phone is connected to the computer (for example, the computer is a "Windows 7" operating system).
1. The handset does not need to do any setting, directly uses the data line to connect the handset with the computer.
2. After successful connection, the computer desktop will eject the mobile device letter, click "Open device to view files" (if not pop-up, you can go to "My Computer/Computer", find the mobile device letter and double-click to open).
3. Double-click to open "Phone" to view the file on the phone.
If you are unable to connect to the computer after this operation, suggest:
1.
Check whether Windows Media Player is installed on the computer, if installed, check its version is above 11, if the version is lower, it is recommended to download the latest version of the software.
2.
Disconnect the phone from the computer, open the Kies software, click "Resolve connection Failure", Reload Drive attempt (Kies operation, please
click here for
reference operation.) )
3.
replace the computer USB interface, the desktop is recommended to use the USB port behind the host.
4.
Turn off anti-virus software or firewall attempts in your computer.
5.
It may be related to the computer System compatibility program, to replace other computers try to connect.
