First, the computer to install mobile phone driver
1. We can use Samsung's official Kies software to install the Kies software on our computer and then automatically install the drivers for us when we connect our phones to our computers.
2. Install an Android phone helper that will help us install the software when the phone is connected to the computer.
Second, we now connect the Note4 cell phone with the computer
1. Connect the handset device to the computer through the data line, the handset device does not need to do any operation.
2. After the connection, we will see in the "Computer" more out of a note4, we click it into the file can be operated, you can also direct the phone when the U disk used Oh.
Third, if the above operation still cannot connect the computer
Whether Windows Media Player 11 is installed, or if the driver is installed or not the USB cable has not been picked up we can check from these aspects, of course, there is a possibility that the computer has anti-virus software or firewall to prevent.