1. Double-click the Internet Explorer browser icon for your desktop. (other browsers can also use it)
2. Enter "Http://www.live.com" in the Address bar and search.
3. Click on the bottom right of "Unable to access your account."
4. Select "I forgot my password" and click "Next".
5. Fill in your "Microsoft account", then "enter the characters you see" and click "Next".
6. Choose the way to get secure code, take "SMS to *********77" for example. (this number is registered when you register for Microsoft (Microsoft) account)
7. According to the prompts, enter the "Back 4" of your mobile number, and then click "Send Code".
8. Enter the security code received by your phone and click Next.
9. After completing the "New password" and "Re-enter the password", click "Next".
10. When prompted "Your account has been recovered", represent password modification complete.
After you have done so, you can log on to your Microsoft (Microsoft) account with the newly set password.