A powerful tool for improving the user experience: Instant feedback

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Why does the bird fly? Why does it hurt to hit someone's own fist? Such a profound problem, hundreds of years ago by a classmate called Newton to solve. Newton's third law: For each force, it is necessary to produce a opposite, the same size of the reaction. The role of things is mutual, applied on the network, can also give us a lot of inspiration. Web2.0 reveals a process of interaction between a web internet and a traditional website and user, and the power is enormous. We notice that the force of the site is closely related to the reaction of the user, and feedback is everywhere. There is also a problem, that is "at the same time", the site even if the feedback is critical.

Verification code in many sites have, sometimes the same page for a long time, there will be verification code expiration, many people directly in the release page to write articles, verify the Code expired Refresh page, gas dead Half life Ah ~ Many sites, such as qfpaper.com can not achieve this effect. For example, Baidu's verification code input process:

When you edit an article, the CAPTCHA does not appear

Edit the end, to the last mouse know the Verification Code Input window, pop-up verification code. First of all, this will ensure that the validation code is fresh; again, when you open an input page, you won't be able to refresh the captcha image because too many components are updated at the same time. Take a look at a column page example. or Baidu (not advertising, Baidu example is easy to find, hehe)

Mouse pointer

In the process of human-computer interaction, we want to see every step is clear, timely display, we want to understand the consequences of each step, and we are most concerned about the problem. On the one hand, the site needs to ensure that the user system has a positive, timely feedback response, otherwise it will make users feel unresponsive; On the other hand, we also want to avoid excessive feedback, and especially pay attention to not feedback error messages, the wrong information on the user's impact is enormous.

What should be paid attention to in the design of interactive systems?

1. Retrieval mechanism

The key technology in the interactive process is retrieval. No matter what web site, to achieve interaction, can not be separated from a variety of information search and matching. One is to search directly, and the other is to filter the corresponding items in the existing information. Obviously, in the process of user interaction, each user is different, which also increases the difficulty of feedback. The content of the feedback needs to be determined according to the part of the behavior that the user has already done, which greatly improves the user experience.

2, Automatic completion

Just mentioned that based on the user's existing behavior to determine the content of the feedback, it has been pointed out that such behavior requires some intelligent and automated. Or Baidu, when the search automatic reminder, is this truth.

3. Feedback speed

Text reminder function of the feedback speed of 2 seconds or so, your continuous input does not immediately eject, only after a pause for a moment to prompt. This is the speed of control.

4. Option Matching

Based on the long-term data statistics, the prioritization of the options, which is the optimization of the interactive system. However, as an E-commerce site, you can manually set some data flow to guide users.

Finally, it should be noted that in the appropriate time to give the appropriate experience, is the ultimate optimization, do not blindly copying others, consider your users most want to experience the type of what.

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