Analysis on four reasons of poor loyalty of website users

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Ancient cloud: Err, Sing? Whether we live in any environment, we will have a reluctant, or nostalgia for something. This feeling will make us sentimental. When these things are about to lose, there will be a desire to cry. The so-called long life feeling, with the passage of time, the heart will naturally appear a position. Because of this cognition, thus formed a sincere emotion. Here is what I want to say about the site's user loyalty, I hope that the webmaster has a positive role.

First: Product quality, fragile.

There are a large number of inferior products in China's consumer market. These products in order to cater to the consumer's cheap psychology, so that there is a market, but this behavior is detrimental to the interests of the brand and the interests of consumers. Therefore, a lot of people on the internet casually hang a name, directly on the internet to sell things. If the quality of the product can not be guaranteed, then it may cause the credibility of the site down, and even no one will buy things. We cannot sacrifice the interests of consumers in order to achieve our own goals. Maybe some people say that everyone is doing it, why don't I do it? I can tell you clearly: Your site will be closed soon. Users browse the site to satisfy a need. Only the quality of the product is good, this demand will be guaranteed. No quality as a function of insurance, the site is difficult to operate. Do not think that the site, you can bring a lot of profits. In fact, it is not easy for any industry to make a profit. Because of China's huge market, a lot of industry competition is very fierce, like a market such as battlefield. If the quality of products is poor, then there is no way to cultivate user loyalty. Because this is the first step, but also a very important step, the so-called everything is difficult to begin with. If the beginning is good, it is half done. So let the product quality, within reasonable satisfaction.

Second: The user experience, did not do.

Only in practice can everyone learn more about themselves. We must understand that this is a dynamic world, no one can easily understand themselves, the so-called lookers-on, the spectators. But only own heart, know own choice. Listen to your inner voice to make the right decision. In the same way, the loyalty of the user is based on a certain user experience. If there is no user experience, it will give users more experience. For example, when you buy a game machine, if you can try it, it will improve the feeling of the game, so sure whether to buy. Once you have tried it, you can find that you are not good at doing it, rather than staying on the theoretical level. Practice is always more persuasive than theory, for practice is the truth. When a product sold out, you can tell users seven days, free postage. In this way, users can be assured of products, but also to improve the user's trust in the site. Make a clear provision for some details. No one can figure out the whole story when it comes to things. The user experience leaves a deep and beautiful impression on the user, one experience can be 10 times the enemy of the planning. There is no voice without investigation. Only if you really know, can you do a good job of user experience.

Third, the heart service, the most important.

Buddha said: The phase is born of heart. A person's appearance can be seen from the expression, no one can deceive their hearts. Some people are ugly, but smiles give people a kind of intimacy. An expression gives you a feeling that is real, without any impurities in it. Therefore, we must provide users with the best service, but also to use their own services. Action is a powerful force that can push your goals forward faster and no one can block your direction. First of all, in the details of the hard work, conscientiously implement these details of the job, and implementation can not be delayed. It is best to establish a detailed defense system, which includes all aspects of the work, in each link, the details of the aspects to be done, a standardized test. Revise and sum up the details of each error. We can't guarantee that the details can be the best every time, but we can do our best. Pay how much, the return is how much. Now a lot of products are in the selling service. Only services can be deeply rooted. A good service, you can do a silent publicity for your products. Heart Service, for your site to do a better way to promote, create good quality.

Four: Website interaction, no communication.

We're getting fewer people out now because everyone has a computer on their hands. Computers can do things in reality, including communication between people. In the Web site, some people tend to ignore this, do not make good use of this to change the situation of the site. When we do a website, we can take any point as a breach. The interaction of the website can not be without communication. Only communication is called interaction. For example, you want to know someone, not through any way of communication. It's also called understanding. Only by communicating can we discover the needs of the users and thus meet the needs. No communication, only in their own ivory tower fantasy no use. This will only result in a rapid decline in user satisfaction, loyalty does not exist. We can explore the potential of demand in the process of communication. Requirements can be met and can be developed. The website interaction lacks the communication, may lose the user the loss. The loyalty of the user ran away unconsciously.

Above is my little opinion, hope to be helpful to the new stationmaster, write badly please everybody forgive. This article by http://www.talk-news.com/lean leg essential oil is useful? Original reprint please keep the connection