China Unicom responds to "Eight pits": Take this opportunity to clean up the management loophole comprehensively

Source: Internet
Author: User
Keywords China Unicom Xinhua News agency management loopholes after-sales service quality eight pits
Beijing time December 13 Evening News, China Unicom in its official micro-blog response to the Xinhua news Agency on its service issues. China Unicom said it had paid timely attention to and attached great importance to the Xinhua news agency about the quality of service in Harbin Unicom, and apologized for the distress caused to consumers. China Unicom has paid timely attention to and attaches great importance to the Xinhua news agency about the quality of the Harbin Unicom Service. We sincerely accept the news media and customer supervision, and our company in the service of the deficiencies and loopholes and the resulting distress to consumers expressed deep regret. China Unicom will not tolerate any damage to consumer rights and interests, the first time the Heilongjiang Unicom has been tasked to set up a special investigation team, limited time to the media and user concerns to respond to and give satisfactory solutions. We will take this as an opportunity to comprehensively clean up the management loopholes, continuous improvement of service quality, and strive to provide customers with satisfactory service. We express our heartfelt thanks to the news media and our customers for their supervision and support, and sincerely welcome the news media and our customers to continue to supervise the quality of our service. Xinhua News agency yesterday aired the Adventures of China Unicom, the Xinhua news agency. 8 Big cheat You privacy money, Xinhua News agency reporter Liu Jingyang in the article in the story of China Unicom's serial pits, are: 1, broadband packets for a lifetime; 2, not by any notice on the blacklist, 3, the dismantling of the equipment on the day can not do; 4, The number of downtime is also to pay 10 yuan a month, 5, under the name of 6 unknown mobile phone number; 6, the official reply buck is not clear and uncertain; 7, so many users no one is concerned about a person, 8, the arrears of money can actually be paid.
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