Detailed discuz! X1.5 help function and operation skills

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User Login forum, especially novice users, it is difficult to quickly find the content of their needs, but do not know where to seek help, who to seek help, how to help? and set up a category, clear level of "Help system" is very effective, can play a role in guiding users, for users. The Help system is like a FAQ to answer user questions, depending on the nature of the forum, can also produce different variants, the following from the "Settings", "use" two aspects to talk about discuz! X1.5 helps the system function and operation skills.

To open and set up the Help system

The first is to open the Help system. In order to keep the forum concise, refreshing interface, in the discuz! X1.5, the Help system is closed by default. If the webmaster want to display the Help system in the foreground, you need to do the following: Enter the background => interface => navigation settings, enable the built-in Help navigation, as shown in the following figure:

Figure 1

When setting up the Help system, the webmaster can add personalized help information to their site. Add the method is to go to the background => extended => site help, as shown in the following figure:

Figure 2

The webmaster adds the new Help category in turn, fills in the number under the Display order text box, the Help topic text box enters the Help category name, sets up, clicks submits. On the basis of help classification, further improve the Help topic. Or first add a new Help topic, in the Display order text box to fill in the number, and then set the name of the Help topic, details, and so on, the final display effect as shown in the following figure:

Figure 3

Flexible use of help systems

Depending on the development stages of the community and different operational needs, the webmaster can use the Help system flexibly. Here are a few ways to use the Help system.

1, the new community, help the system is mainly the basic use of the church users, including registration, posting and so on. The most common use of the Help system is to guide users to the forum. In order to protect the user's normal, proficient use of the basic functions of the Forum, webmaster can follow the following methods to refer to the setting up Help system:

According to user information, post related operations, basic function operations, forum advanced features, other related issues to classify, as follows:

User Information

• Do I have to register?

• How do I log on to the forum?

• Forget my login password, how to do?

• How do I use personalized avatar

• How do i modify the login password

• How do I use personalized signatures and nicknames

Post related actions

• How do I post a new theme

• How do I post a reply

• How do I edit my posts

• How do I sell a purchase theme

• How do I sell purchase accessories

• How do I upload attachments

• How do I achieve post-text mixed-row effect

• How do I use discuz! code

• How do I use emoticons

Basic Ability Operation

• How do I use the short message feature

• How do I send messages to friends

• How do I view Forum membership data

• How do I use Search

• How do I use the "my" feature

Other related issues

• How do I report posts to administrators

• How do I "print", "recommend", "subscribe", "collect" posts

• How do I set up forum friends

• How do I use RSS feeds

• How do I remove cookies

• How do I contact the Administrator

• How do I open up my personal space

• How can I add my theme to my personal space

Forum Advanced feature Usage

• Forum Quick Jump Keyword list

2, Mature community, help the system can increase community traffic, increase user activity. If the forum has been developed for a long time, users are already familiar with the various functions of the forum, the webmaster can set up other types of help system to attract new users, or increase user activity. To "Increase user activity" as an example, the webmaster can follow the following methods to refer to the settings Help system:

First, an attractive name for active users, for example, "Super users", "Core elders", "distinguished users", and so on, first of all, to increase their sense of honor in the name, second, the way to become superuser and the privileges, encourage users to increase their active in the forum to become Superuser, Finally, it explains the privileges of superuser, such as having more forum features and getting more points.

Stationmaster concrete can according to the user notice, the integral explanation, the basic operation, other related question to refer to the classification, as follows:

User Information

• How do I become superuser? Do I have to log in every day?

• What privileges do super users enjoy?

• How many points can a super user get?

• What are the eye-catching signs for super users?

Points description

• Can I upload and download the attachment?

• Can I post special stickers for points?

• Can i buy medals for points?

• Can i buy props for points?

• What are the points that can be implemented?

Basic operations

• Super User clocking function

• Super User Redeem integration function

• Super User's "super" feature

Other related issues

• How do I contact the administrator?

• How do I apply to the administrator to become a "super user"?

• Other

3. Professional community. Help systems help specific users. If the forum is a professional forum, webmaster can help the system to create a professional terminology solution, to help beginners quickly understand the basics, quickly into the community. Take the game forum as an example, the webmaster can follow the following methods to refer to the settings Help system:

Novice registration, novice operation, Game introduction, Introduction to the game, join gangs and so on. Content is no longer redundant, the main purpose is to help novice players, quickly understand the game, into the community, and the old players mingle.

4. FAQ area. In addition to the different communities, there are different effects, the Help system can also be flexible application, such as the establishment of the FAQ area. "Products and services" is any competitive site must have two elements. Take the local community as an example, not only to provide members with good community products (such as local news information, interactive activities, social games, etc.), but also to provide good services, such as to guide members to better use the community, to answer their questions. Webmaster can imitate a lot of FAQ system (FAQ), set up a Help system to become a Community FAQ, the user most often encountered problems, the most frequently consulted issues summarized into the FAQ, so that when the user encountered problems, you can go to the FAQ to consult, save a lot of users consulting, waiting for the answer time, Effectively increase the reputation of the user.

As shown below, is sing official FAQ, according to products, hot topics and tags classification, can effectively solve the webmaster problem, solve the webmaster inquiries, ask the trouble.

Figure 4