Overlord contract machine difficult to save money and difficult to worry: do not open invoices maintenance difficulties

Data show that the carrier contract machine share accounted for all mobile phone sales of about 20%, operator contract processing volume accounted for about 30% of all mobile phone sales. Many consumers recently complained to this newspaper: These contract machines look tempting, in fact there are many overlord clauses. And the user endure contract machine Many overlord clause after really save money? The answer is that "basically doesn't save money" for users who have a small monthly consumption. To help you calculate the account: Contract machine save money? Wool out of sheep since the user has to endure the contract machine has so many restrictions, in the end the contract machine to help consumers save how much money? For users who have little monthly consumption, the answer is "basically not how to save money". The so-called "wool out of sheep" just confirms the contract machine sales strategy. To common iphone5 96 yuan 24 months contract For example, the package price of 5899 yuan, which contains the purchase of 3999 Yuan, the cost of 1900 yuan, a monthly return only part of the bill: 79 Yuan, so that two years you have to pay the minimum 24x17=408 yuan, You spend at least 5899+408=6307 dollars in two years. We calculate the price we buy the bare metal after the package: buy Apple's official bare metal to spend 5288 yuan, plus the bill 24x96=2304 yuan, the minimum expenditure of two years 5288+2304=7592 yuan. Contrast: 7592-6307 = 1285 yuan, the cost of saving more than 1000 yuan is that you can not separate cards within two years. In fact, if you buy a bare metal in the computer city, the price is only 4488 yuan, so that you can only save 485 yuan in two years. And so on: 66 yuan contract two years to save 973 yuan (if buy a local version of bare metal, save only 173 yuan), 156 yuan contract two years saved 1981 yuan (if buy a local version of bare metal, save only 1181 yuan). Finally calculate down, each month can consume 386 yuan Bill only calculate two years to save a iphone5 mobile phone money: 5288 yuan. From the above analysis can be seen, consumers must be based on their own actual situation to consumption. Contract Machine series of reports 1 o'clock, the major operators launched the iphone, Samsung and other brands of contract phones attracted a large number of individual consumers and even enterprise groups to buy, but many consumers recently complained to this newspaper: contract machine There are many overlord clause. Although the contract machine will save hundreds of yuan, thousands of dollars of expenditure, but the price of consumers to bear the cost is not within 1-3 years card separation, can not terminate the contract in advance, a large number of garbage application, the contract due to the expiration of the reminder even the contract machine maintenance difficulties and so on. Some lawyers point out that operators use contract machines to bind users and binding consumption is understandable, but the artificial set of unilateral overlord clause, mandatory consumer consumption, violated the contract user choice and the right to know. Encounter 1 Card can not separate consumer Miss Li last November bought a carrier iphone 4s contract machine, recently accidentally mobile phone broken can't use, want to change new mobile phone continue to use the original number and package, after the operator customer service advisory learned that the contract machine in principle can not machine card separation,Once the machine card separate default, will no longer return charges, if it is true because the phone is stolen or lost and can not be used, should produce relevant evidence to deal with, such as damage detection certificate, theft report proof. Miss Li helpless ran four or five times a variety of outlets to do well. While damage and loss of mobile phones are not the responsibility of operators, some experts say operators are obligated to minimise overall losses. At present, for the machine main forced machine card separation, if there is theft, damage, and so on, how to return the charges, the operator did not elaborate, also did not provide relevant support and convenience to users, instead, set up obstacles, consumers are regarded as "default arbitrage" suspect, there is a suspicion of discrimination against consumers. Encounter 2 do not open the invoice after sale maintenance does not pay attention to the Yuexiu district, Miss Chen said, spend 800 yuan in an operator's online business hall to buy a contract machine, mobile phone use one months can not charge, operator customer service told must provide invoices to be responsible for maintenance, and the original purchase operator did not issue an invoice to her. After many negotiations, the operator finally agreed to repair the phone. Ms. Liu spent 399 yuan to participate in the introduction of an operator to pay phone calls for mobile activity. Mobile phone use a few days after the problem, Ms. Liu asked for replacement or return, the business hall staff said that the contract machine can not be returned, can only repair. But after two times of maintenance, the failure can not be ruled out. Ms. Liu had to go to the business Hall to request a change of mobile phone. At this point, the business staff said, mobile phones can be replaced, but the new machine can not continue to use 399 yuan. Maintenance problem is also a contract machine users worry, on the one hand, operators in the sale of contracts to customers, there is less open or do not open purchase invoices phenomenon, operators suspected tax evasion, and users lack of maintenance evidence. On the other hand, when the contract machine appeared quality problems, operators generally let consumers find manufacturers to repair, and China's mobile phone three packs of "who is responsible for sales" provisions of the conflict. Encounter 3 early stop difficult mandatory extended package many contract machine users also encounter such a situation: on the one hand, the contract expires before the user is difficult to terminate the contract in advance, to handle downtime or select low tariff package. On the other hand, after the expiry of the contract, the operator will continue to use the original package, mandatory extension of the package period. Two years ago, Miss bought an iphone 4 through a prepaid discount purchase. Last October the prepaid fee was closed, Miss Ho thinks this means the end of the contract. But last November, she received a short notice of the monthly rent, on the grounds that Miss did not take the initiative to stop early. Yesterday, the reporter called a carrier customer service telephone, the other side said: "The contract expires will not actively remind customers," and the contract expires if the user does not change the package will default continue to use the original package. According to the Ministry of Information issued last year, "on the further strengthening of telecommunications services consumer reminders of the work" requirements, for the users who choose the package method, the telecommunication business operators should remind the users of the current package expiration date and inform the user of the way of terminating or extending the service after the package expires. and the corresponding fee standard. Encounter 4 built-in application too much can not uninstall user XuRecently spent 1999 Yuan to buy a HTC contract machine, boot a look, the inside of the application installed in the hundreds, seriously affect the use of speed, most of which can not unload. He found a mobile phone repair point, at his own expense to brush machine, the other side after a half-day also helpless. According to the reporter, in addition to the Apple mobile phone, almost all operators contract machine in advance inside a large number of their own or cooperative manufacturers of the application, recommended or even forced users to use, and can not unload. Some Ministry of industry said that the operator terminals and the application of innovation must fully consider the user's needs, user experience and the interests of users.