V5shop Shop System to help you solve the customer on your site do not buy things eight problems

&http://www.aliyun.com/zixun/aggregation/37954.html ">nbsp; Network Mall Responsible parents, do not know if you have a lot of online shop management of the trouble, or because of a design shop, so that you lost customers?

Perhaps you are now for why the customer traffic is big, but the order is still less and confused. Now I'm going to analyze the reason, I hope I can help you.

1. Do not force the customer to register in the checkout process.

If a customer points the bill, it usually means that the customer has made a decision to buy. It's best to stay out of the customer's way before customers change their minds, so you can get the customer's money as soon as possible. It is best not to introduce unnecessary registration steps to the customer or other useless information that slows down the customer's payment. If you want to give the customer a registration option, choose a suitable time, the effect will be different. V5shop Shop System He has a set, you can set up without landing registration can also buy.

2, search engine is not your target customer.

Don't just try to please the search engine, write your product description or other content to include a lot of SEO keywords. Of course you need to pay attention to SEO, but the product description first to customer first. In the end, you may get a good ranking on the search engine, but the customer doesn't understand the content on your site, and what you do is meaningless.

V5shop SEO optimization function Just make up for this shortcoming. The whole station generates static page, search engine better crawl, can also generate website map automatically. You don't have to do a lot of keywords.

3. Do not tell a customer that he is out of stock after adding a product to the cart.

If you know that something is out of stock, tell the customer at the front of the product page.

4. Do you have any categories where there is no product?

It's best to turn off these categories. This is not good if the customer points to these categories and then displays the information to the customer with "no merchandise found".

5, even if there are many promotional activities and products on your website, do not list them all on your homepage.

Focus on key promotional or commodity messages to make people believe. If you have more than 100 links on your home page, it will be objectionable to the customer.

6, if you get his email address after the customer checkout, please make good use of it!

For example, it is good that you follow up with a customer for a few days after the checkout to ask the customer if the product arrived smoothly and ask if the customer is interested in writing a product review. Customers don't mind writing an honest comment – you just have to ask and remind him! That would be a good continuation for the next one. Here V5shop has a good mail function. can help you meet that.

7. Do not wait until the last step of the checkout to show that the final price of the customer includes discount, tax and freight.

Customers want to be able to get this information on the shopping cart page so that they don't travel any surprises in the final steps. If you need a customer's ZIP code to calculate the shipping cost on the shopping cart page, please inform the customer that he will be happy to provide the information to you.

These questions V5shop the ten function bright spot can help you one by one to solve. More details in:

8. It would be great if the customer knew when he received the goods and not just when you shipped them.

You know the customer's ZIP code, you know ups and FedEx delivery time, you know your processing time, then you'd better give the customer a clear date, let the customer rest assured.

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