2015 Day Cat Double 11 pre-sale rules of activity time
Advance Deposit Payment Time: October 13, 2015 0 o'clock-November 10, 2015 21:59:59
Pre-sale Payment time: November 11, 2015 01:00:00-November 11, 2015 23:59:59
2015-day cat Double 11 pre-sale rules of postage
Pre-sale goods receiving land for the Chinese mainland area of the full package of mail, Hong Kong, Macao and overseas except, there are special provisions of special provisions, the special provisions of the relevant commodities are as follows:
Travel bags, mother and infant bulky, dairy products, beverages, rice, edible oil/seasoning oil, storage cabinets, place/take-off and drying racks, bath tub/bath tub, foot bathtub/foot bath bucket category, sports outdoor big-ticket items *, building materials, large category *, class goods, virtual category *, fresh, Subscription magazine business, big household electrical appliances products (refrigerators, air-conditioning, Washing machine, LCD TV, Lampblack machine, gas stove, disinfection cabinet, large fish tank, curtains, land/lifting drying racks, furniture, building materials.
Business commitment to provide 2015-year double 11 pre-sale merchandise * for mainland China in the entire full package of mail (excluding Hong Kong, Macao and Overseas) services, there are special provisions from the special provisions:
1. Activities of goods, travel bags, mother and child large *, dairy products, beverages, rice, edible oil/seasoning oil, storage cabinets, place/lift drying racks, bath tub/bath tub, foot bathtub/foot bath goods should be supported by the full package of mail, but remote areas *, Hong Kong, Macao, Taiwan and overseas except;
2. Parts of the automobile accessories *, sports outdoor big-ticket items *, building materials, such as large categories *, commodity merchants should support package logistics * services, but remote areas, Hong Kong, Macao, Taiwan and overseas except;
3. Virtual category *, fresh, Subscription magazine business can not support the package of mail and package logistics services.
4. Large household electrical appliances (refrigerators, air-conditioning, washing machines, LCD TVs, lampblack machines, gas stoves, disinfection cabinets) 2,658 counties covered and free door-to-door.
5. Big Fish Tank *: Provide 20 cities "free door-to-door and installation" services, 20 cities: Beijing, Shanghai, Guangzhou, Shenzhen, Hangzhou, Fuzhou, Chengdu, Tianjin, Xi ' An, Nanjing, Suzhou, Chongqing, Qingdao, Foshan, Dongguan, Shenyang, Wuxi, Jinan, Ningbo, Wuhan. "Free door-to-door and installation" services include long-distance transport (delivery to the receiving-level cities) + City Distribution (receiving a municipal logistics point to the buyer specified address) + installation (unpacking, splicing installation, etc.). Note: Floor <3 floor below or have lift free building, other plus 100 yuan. Tool cranes and other special circumstances according to the actual charges.
6. Curtains *: To provide the country's 1000 urban areas, "the fulfilment of free door-to-door installation" (fulfilment of the strength of the shop publicity as the basis) services, remote areas, please follow the activities of the shop rules of the public notice, 1000 urban area for details
7. Land/Take-off and Drying racks *: Provide 10 city center area "free door-to-door and installation" service, 10 cities: Guangzhou, Beijing, Shanghai, Zhengzhou, Baoding, Shijiazhuang, Wuhan, Tangshan, Jinan, Tianjin, Kaifeng, non-standard balcony in accordance with the special balcony charges, the central area of distribution details please consult online customer service.
1 Full-Package mail (Xinjiang, Inner Mongolia, Tibet, Gansu, Qinghai, Ningxia, Hong Kong, Macao, Taiwan and Overseas).
2 Special products to provide "door-to-door and installation" service and "to the prefecture-level logistics point, buyers from the" service provisions are as follows:
A, "designated category" (click here to read) the goods provide "1000 regions (click here to read)" service, "door-to-door and installation" services, other areas to provide "to the municipal logistics point, the buyer to mention" service. (excluding Xinjiang, Inner Mongolia, Tibet, Gansu, Qinghai, Ningxia, Hong Kong, Macao, Taiwan and Overseas)
B, "designated category" (click here) outside the "furniture bulky" products to provide "to the municipal logistics point, the buyer to mention" service. (excluding Xinjiang, Inner Mongolia, Tibet, Gansu, Qinghai, Ningxia, Hong Kong, Macao, Taiwan and Overseas)
C, the above rules apply to pre-sale merchandise.
3 Consumer Service Guarantee:
such as business commitment to provide "door-to-door and installation" services:
A Merchants do not provide door-to-door and installation services, to the consumer to pay 200 yuan/single liquidated damages, the penalty will be in the form of cat points to consumers to buy the product Taobao account.
B Merchants do not provide door-to-door delivery and installation services, to consumers to pay 50 yuan/single liquidated damages, the penalty will be in the form of cat points to consumers to buy the product Taobao account.
C When the merchant pays the buyer a breach of contract, the failure to provide delivery and installation of services is no longer a violation of the "cat rules" in the general violation of the commitment of the scope of complaints.
9. Building Materials Category:
(1) Full-package mail (excluding Xinjiang, Inner Mongolia, Tibet, Gansu, Qinghai, Ningxia, Hong Kong, Macao, Taiwan and Overseas).
(2) "Bulky" package logistics (excluding Xinjiang, Inner Mongolia, Tibet, Gansu, Qinghai, Ningxia, Hong Kong, Macao and Overseas).
(3) Special products to provide "door-to-door" service, "Door-to-door installation" service, "door-to-door and installation" services and "to the municipal logistics point, buyers from the" service provisions are as follows:
A. Sanitary ware category (bathroom furniture, toilet, shower room, bathtub, wash basin, squat toilet, mop pool, urinal), flooring category (solid wood flooring, parquet, laminate flooring), ceramic tile category, paint category, integrated ceiling class with "door-to-door" service options for goods to provide 1000 counties (click here to read) " Door-to-door "service, other areas to provide" to the prefecture-level logistics point, buyers from the "service. (excluding Xinjiang, Inner Mongolia, Tibet, Gansu, Qinghai, Ningxia, Hong Kong, Macao, Taiwan and Overseas)
B. Home furnishings, basic building materials and commodity packaging volume of more than 0.6 cubic meters or more than 20 kg of goods, to provide "free to the prefecture-level logistics point, the buyer to mention" service. (excluding Xinjiang, Inner Mongolia, Tibet, Gansu, Qinghai, Ningxia, Hong Kong, Macao, Taiwan and Overseas)
(4) Special products to provide "door-to-door installation" service provisions are as follows: "Lamps designated category", "Wallpaper designated category" "Bath PA Designated category," "Integrated ceiling designated category" "Bathroom designated category", "Floor designated category", (designated category point of this detailed reading) goods to provide 1000 counties "door-to-door installation" service. Electronic door locks provide 400 counties (click here to read) "Free door-to-door installation" service.
(5) The above rules apply to pre-sale merchandise.
(6) Consumer Service protection:
such as business commitment to provide "door-to-door service:
A. Merchants do not provide door-to-door service, the consumer needs to pay 100 yuan/single liquidated damages, the penalty will be in the form of cat points to consumers to buy the product Taobao account.
B. Merchants do not provide door-to-door service on time (that is, since the date of delivery within 30 days from delivery to the household), to pay the consumer 50 yuan/single liquidated damages, the penalty will be in the form of cat points to consumers to buy the product Taobao account.
C. The merchant does not provide the door-to-door installation service, needs to pay 100 yuan/single liquidated damages to the consumer, the liquidated damages will pay to the consumer to buy this commodity Taobao account by the day Cat integral form.
D. The business did not provide on-site installation services on time (that is, the installation service providers do not have the time to visit the service), to pay the consumer 50 yuan/single liquidated damages, the penalty will be in the form of cat points to consumers to buy the product Taobao account.
E. After the merchant pays the buyer a breach of contract, the breach of the law is no longer a violation of the "cat rules" in the general violation of the commitment of the complaint scope.
2015 Day cat 1111 warranty Service
1, in order to better protect consumers in the day cat Home shopping rights, the Cat launched a special three-year warranty service. How to identify products containing the "Three year Warranty" service, please refer to the Product Description page "Service commitment" contains "three years warranty" merchandise.
2, the Merchant shall provide but does not provide and/or does not provide the three year warranty service in the stipulated time, must pay to the consumer the actual transaction amount which should provide the three year warranty service commodity 15% (the amount is no more than 1000 yuan) as the liquidated damages, the liquidated damages will pay by the cat integral form. After the merchant pays the default payment to the consumer, it will no longer provide the consumer with three years warranty service for the goods.
2015 days cat Double 11 pre-sale goods delivery time stipulation
1, pre-sale activities merchandise delivery time to the description of the Product Details page, the buyer and seller have agreed from its agreement.
2, CAT International 11 pre-sale Products 100% support "Global will reach" service commitment.
Day Cat International Double 11 pre-sale merchandise special provisions are as follows:
2.1 Domestic Bonded zone shipments, commitment to 20 days at the latest delivery, late pay 20 yuan/single;
Payment before 16:00, the latest "Payment Day + 20th" service, late pay 20 yuan/single;
After 16:00 (including) payment, the latest "End Payment day + 21st" service, late pay 20 yuan/single.
2.2 Overseas or Hong Kong, Macao, Taiwan and other areas of delivery, commitment at the latest 30 days delivery, late payment of 50 yuan/single;
Payment before 16:00, the latest "Payment Day + 30th" service, late pay 50 yuan/single;
After 16:00 (including) payment, the latest "End Payment day + 31st" service, late pay 50 yuan/single
Consumer buys the day cat 1111 presale commodity rules
1. The buyer must pay the deposit within 30 minutes after the sale of the goods, otherwise the system will automatically close the order and cancel the transaction.
2. Deposit rules: Buyers pay a deposit should consciously comply with the relevant provisions of the security Law; After the payment of the deposit, the buyer did not pay the end payment, or the buyer to apply for a refund and according to the "Cat rules", "Taobao dispute handling norms" and other relevant rules to determine the liability of the seller, the deposit is not refundable, if the two sides agreed to refund the deposit, Buyers can contact the seller to operate the deposit refund; Cat international pre-sale merchandise to comply with the international pre-sale of the relevant rules.
3. Payment Description: The tail paragraph according to the cat system set up the transaction flow.
4. Pre-sale order support coupons, double 11 coupons, in the payment of the end, if there are eligible coupons or double 11 coupons, the system will automatically be deducted corresponding funds;
4.1 Coupon Conditions: (1) pre-sale total price-the deposit increment amount to be ≥ the coupon threshold and the payment amount need > Coupon denomination; (2) The coupon is valid on the same day as the end payment.
4.2 Double 11 Shopping voucher conditions: Pre-sale Total price-deposit increment amount-coupon need ≥ Double 11 shopping voucher threshold and pay the amount > Double 11 shopping voucher denomination.
5. The successful payment of the entire paragraph (deposit + the end of the paragraph) of the double 11 pre-sale merchandise support seven days without reason to return goods, but the cat part of the category of goods and Cats international merchandise (days and cats seven days no reason to return the details of the service point this detail).
6. The successful payment of the end of the order, confirm receipt time is as follows:
6.1 Non-day CAT international merchandise if the choice of logistics mode for Express, EMS, since the "seller has shipped" status of 15 days after the system will automatically confirm the receipt of goods.
6.2 Days Cat International merchandise, if the choice of logistics mode for Express, EMS, since the "seller has shipped" status of 30 days after the system will automatically confirm the receipt of goods.
6.3 All products (including Cat international) If you choose the Logistics method for the plain mail, confirm receipt time and daily consistent, double 11 period does not make adjustment.
7. The successful payment of the end of the order, in order to ensure the orderly and efficient delivery of services, for the "unpaid end of the shipment" order, the refund application entrance will be opened on November 12 0 o'clock.
8. Some pre-sale merchandise support advance deposit increment, that is, consumers pay a deposit, consumers have the right to a certain value-added ratio and enjoy a higher shopping interests; If the support for the deposit increment of the order occurred refund, the amount can be refunded for the actual amount of money paid by the consumer. (on the assumption that the pre-sale price of a commodity is 200 yuan, consumers pay a deposit of 50 yuan, at the same time, assuming payment of 50 yuan deposit can enjoy 120 yuan of deductible rights, then pay the end of the consumer only need to pay 80 yuan, if the completion of the payment after the end of the order after the refund, the maximum can be returned 130 yuan. ）
9. Cat International Platform for the independent overseas shopping platform, to participate in the 2015 "Day cat double A global Carnival" event of the day Cat international pre-sale merchandise also need to comply with the international platform of the day cat pre-sale and related rules.
What is the advance deposit?
Refers to buyers in the purchase of two or 11 pre-sale merchandise, advance payment of a certain amount of advance, do not have the nature of security, mainly used for the purchase of double 11 pre-sale goods to determine the purchase quota, when the contract can not be performed, in addition to force majeure, should be in accordance with the fault of both parties Buyers do not pay the end of the payment, or the buyer to apply for a refund and according to the "Cat rules", "Taobao dispute handling norms" and other relevant rules to determine the liability of the seller, the deposit is non-refundable. Day Cat International pre-sale merchandise to comply with the day Cat international pre-sale related rules.
What is the sale of the tail paragraph?
Refers to the double 11 pre-sale commodity price minus the deposit after the buyer also needs to pay the corresponding amount of money.
What is a double 11 presale item?
Refers to the Merchandise details page has pre-sale marking of pre-sale merchandise.
What is mother and child big?
Children's bed/dining chair/Child safety seat/baby stroller (trolley, Walker, bicycle, tricycle, electric car, torsion car).
What do you mean by remote areas?
The Chinese mainland region of Xinjiang, Inner Mongolia, Tibet, Gansu, Qinghai, Ningxia region.
What is part of the product of auto parts?
Refers to tires, wheel-type, and the whole car class from the mention.
What is sport outdoor big class?
Refers to the treadmill/large fitness equipment, stepper/small and medium-sized fitness equipment, bicycles, electric vehicles/electric vehicle accessories.
What is the big class of building materials?
Refers to sanitary ware ceramics (bathroom cabinets, toilet, shower room, basin), flooring, tiles, paints, coatings, doors, wires, basic building materials big-ticket items, above 0.6 cubic meters or more than 20 kg lamps and security.
What is package logistics?
Refers to the delivery of goods to the consumer to confirm the receipt of the place of the city of logistics pick-up point of the cost (prefecture-level to the buyer to receive local logistics point costs need to negotiate with buyers). The consignee is responsible for bringing the goods from the logistics pick-up point to the receiving address.
Refers to mobile phone number/package/value-added services, Mobile/unicom/Telecom Recharge Center.
Tanks larger than 0.2 cubic meters or weighing more than 40 kg.
What is a large furniture category?
For residential furniture, commercial office/furniture, other than 0.6 cubic metres or more than 20 kg, for the purpose of "designated category" (Click and view).
This is small make up to everyone to bring 2015 Taobao day cat double 11 pre-sale strategy, hope for everyone useful
