20151015 Project quality control and project human resource management

Source: Internet
Author: User

    • Project Quality Management

1. Project Quality planning methodologies/techniques and tools, and a brief description (7 points);

  • Benefit/cost Analysis (tradeoffs of benefits/costs);

  • Benchmark comparisons (comparing the actual or planned practices of the project with the practices of other projects);

  • Flowchart (Any relationship between the elements that are related to a system);

  • Experimental design (is a statistical method that helps determine the factors that affect a particular variable);

  • Quality cost analysis (total cost of all efforts to achieve quality requirements);

  • Quality function Development (QFD, the project quality requirements, customer feedback into the project technical requirements of the Professional method);

  • Process decision procedure Diagram method (PDPC)

2. Project Quality assurance methods/techniques and tools, and a brief description (9 points);

    • General method of Project Quality management (7 points);

    • Process analysis;

    • Project Quality Audits


3, the project quality control methods/techniques and tools, and a brief description (18 points);

  • Test

  • Check

  • Statistical sampling;

  • 6 Σ;

  • Causality diagram (Ishikawa map or fishbone diagram)

  • Flowchart

  • Histogram

  • Inspection tables;

  • Scatter chart;

  • Arrangement diagram (Pareto chart);

  • Control Chart (Management chart, trend chart);

  • Diagrams of mutual relations;

  • Affinity graph ("KJ" method), inspiration;

  • Tree charts (System, family, organization);

  • Matrix diagram;

  • Priority matrix Chart;

  • Process decision-making program diagram (PDPC);

  • Active Network Diagram.


4, Quality management process (4 points);

    • Determine the quality standard system;

    • Quality control of project implementation;

    • The actual comparison with the standard;

    • Corrective error correction.


5, quality control process (7 points)

  • Select the control object;

  • Determining criteria or objectives for control objects;

  • Make the implementation plan and determine the guarantee measures;

  • EXECUTE as planned;

  • Monitor and inspect the implementation of the project, and compare the results of the monitoring with the plan or standard;

  • Detect and analyze deviations;

  • The corresponding countermeasures should be taken according to the deviation: if the actual situation of the monitoring is significantly different from the standard or plan, the relative countermeasures should be adopted.

  • Second, human resources management operations
    1, human resources management including which four steps;

  • Project human resource plan preparation;

  • Project team formation;

  • Project team building;

  • Project team management.


2, WBS, OBS, RBS, RAM definition;

WBS: work breakdown structure, the project deliverables can be decomposed into a work package to obtain the project's WBS;

OBS: organizational decomposition structure;

RBS: resource decomposition structure;

RAM: Responsibility Distribution Matrix


3, personnel equipped with management plan 7 content;

    • build the project team;

    • schedule;

    • human resources release arrangement;

    • training requirements;

    • recognition and reward

    • compliance with the regulations;

    • security


4, the formation of team tools and technology (4 points);

    • Prior allocation;

    • Negotiations

    • Procurement

    • Virtual team;


5, the characteristics of the successful team (6 points);

    • The team is clearly targeted and members are aware of their work's contribution to the goal;

    • The team has a clear organizational structure and a clear position;

    • The project manager has a clear assessment and evaluation criteria for the team members, and the results of the work are fair and open, reward;

    • work together.


6, 5 stages of team building, and a brief description;

    • Formation phase

    • Oscillation phase;

    • Normative phase;

    • Play the stage;

    • End stage.


7, through the use of which methods and technology construction project team (6 points);

    • General management skills;

    • Training

    • Team building activities;

    • Basic rules;

    • Centralized office;

    • Awards and recognition.

8 , team-managed methodologies/technologies and tools (3);

    • Observation and conversation;

    • Project performance evaluation;

    • List of issues


9, conflict management of 6 ways.

    • Problem solving;

    • Cooperation

    • Force

    • Compromise

    • Disagree

    • Fall back.


This article is from the "cloth bird people-the Memory of Growth" blog, please be sure to keep this source http://jackmao90.blog.51cto.com/832047/1704558

20151015 Project quality control and project human resource management

Contact Us

The content source of this page is from Internet, which doesn't represent Alibaba Cloud's opinion; products and services mentioned on that page don't have any relationship with Alibaba Cloud. If the content of the page makes you feel confusing, please write us an email, we will handle the problem within 5 days after receiving your email.

If you find any instances of plagiarism from the community, please send an email to: info-contact@alibabacloud.com and provide relevant evidence. A staff member will contact you within 5 working days.

A Free Trial That Lets You Build Big!

Start building with 50+ products and up to 12 months usage for Elastic Compute Service

  • Sales Support

    1 on 1 presale consultation

  • After-Sales Support

    24/7 Technical Support 6 Free Tickets per Quarter Faster Response

  • Alibaba Cloud offers highly flexible support services tailored to meet your exact needs.