2345 Mobile phone Assistants do not connect to the computer what to do

Common situation

1, to confirm the data line is good, USB interface is not bad, if the mobile phone connected to the desktop, USB port to select the rear of the chassis.

2, confirm that the USB debug mode is turned on again.

3, if you are using a millet phone, in the "Authorization Management"-"program" to find 2345 mobile phone assistant, and open the "I trust this program" option.

4, try plugging the data cable to reconnect, reboot the computer or reboot the phone.

Special cases

1, the phone connection failed, prompted the "driver installation failed."

If 2345 of your phone assistants don't load your driver correctly, 2345 of your phone assistants won't be able to connect to your phone.

Please reboot your computer and phone to reconnect, if you are still prompted to drive the installation failed, the following operations:

Step one: Find "Other Devices" in the computer's "Device Manager", click on the item to appear "Android" or other devices, right-click the driver and choose "Uninstall" from the pop-up menu. The following figure:

Step two: Open 2345 mobile phone assistant, click "Reconnect".

If your Android device is preceded by "?", it can be done as follows:

Step one: Find "Other Devices" in the computer's "Device Manager", click on the item to appear "Android" or other devices, right-click the driver and choose "Update Driver software" from the pop-up menu. The following figure:

Step two: Open 2345 mobile phone assistant, click "Reconnect".

2, with other program port conflicts, need to close the process of conflict, 2345 mobile phone Assistant can be normal connection.

Some processes need to be closed manually, and we recommend that you close the

360MobileMgr.exe (360 mobile phone assistant), Bdadb.exe (Baidu Mobile phone assistant), Wandoujia2.exe (Pea pod), Sjk_daemon.exe (Jinshan Assistant) the following figure:

3, Tip your phone is offline. In this case, it is recommended that you try reseating the data cable multiple times.

4, after you connect the mobile phone, the computer taskbar prompts "Unrecognized USB device", and 2345 phone assistants are unable to connect successfully. This situation, we recommend that you plug the data cable, if the taskbar continues to prompt, then, change the data cable, switch to a USB jack try.

5, the mobile phone through the data cable connected to the computer, but 2345 mobile phone assistant computer version without any response, clicked the "Start Connection" button also did not respond. If this happens, you should check the following three items:

1 is your mobile phone an android? At present, 2345 of mobile phone assistants only support Android mobile phones, other systems do not support mobile phones.

2 computer USB interface is a problem. You can try another USB connector.

3 is the data line damaged? We suggest you try a new data line.