45 insurance companies promise to pay for auto insurance under 2000

Abstract: 45 Insurance companies yesterday promised ——— last morning, 45 insurance companies in the country signed two social commitment to insurance services, including "Motor vehicle insurance Service Commitment" and "personal accidental injury

45 Insurers yesterday promised ———

Yesterday morning, 45 insurance companies across the country signed two social commitments on insurance services in Beijing, including the pledge on motor vehicle insurance Services and the promise of personal accident injury and health insurance services.
This is the first time in China's insurance industry to standardize the social public service commitment.

such as "Motor Vehicle Service commitment", it is clear that insurance companies should set up a report, advisory telephone, the implementation of the full year without interruption to report, advisory services, to customers recommended repair quality of the car repair shop to perform supervisory duties, the responsibility for the accident and insurance responsibility clear, the document complete, Real and non-personnel injuries of less than 2000 yuan small indemnity set up a quick claim service mechanism; For cases where there are casualties or significant property losses, such as accident liability and insurance liability, but it is not possible to determine the amount of compensation, the insurer may pay 30%-50% in accordance with the fees already paid by the insurer. In the personal accident insurance, health insurance service commitment, clear insurance company for the complete claim material, insurance liability and do not need to investigate the case, always color how to play, in 10 working days must make a claim decision, in 10 business days can not determine the results of the claims, the progress of the claims should be notified to the customer.

Li Kemu, deputy chairman of China Insurance Regulatory Commission, said the service commitment was only a basic standard in terms of the fundamental procedures and time limits for insurance, health insurance, accident insurance services and claims. However, since it is the standard of public release, it is a self-discipline convention in the industry, which has the legal effect on the society, and can become the reference basis for the insurance complaint processing. The Industry association shall conduct regular supervision and inspection of the implementation of the commitment, and formulate corresponding self-disciplined disciplinary measures, such as notification, criticism, media exposure, economic sanctions and other penalties; for serious breaches of the commitments, report to the regulatory authorities.

45 insurance companies promise to pay for auto insurance under 2000