53KF Smart 400 phone know how much

Nationwide unique number, with call center platform functions and services, than 800 of the cost reduction of half, mobile phones, fixed, network can be dialed, so the artifact, you guessed right. Yes, TA is smart 400 phone.

To be more specific, it is a unique number for the customer to be called a nationwide and the call to the number to be called the customer's prior telephone number or call center of the National Intelligent Network business, due to the use of the main called pay-for-payment mode, low tariffs, can reduce invalid calls, prevent malicious harassment, improve efficiency.

Intelligent 400 powerful, high stability, obvious advantages.

Unique number to enhance corporate image

The uniqueness of the numbers has significantly increased the visibility of the enterprise, and more customers prefer to trust businesses that use 400 of phones. 10-digit number, 400*-***-*** format greatly enhanced the memory point, if the enterprise to select a line of industry, product or service personalized number, or even as a marketing tool. Like 400-820-8820, the melody that is played on TV is implanted into the brain. 4008-517-517 is not a look on the memory. And even if not know, a guess is to do food, 517 homophonic I want to eat, is not very image.

Self-binding, phone not busy

Smart 400 phone, can be free to bind 30 phone calls, the phone is not busy, customers do not lose.

There are currently 4 ways to set the call order: Random calls, sequential calls, round calls, and average calls. Random selection of idle personnel transfer; The order is in the order of the binding telephone, always prioritizing the number in front, and only if the front number is not connected to the next number, the rotation is to take the idle in order to receive the call; Generally no special requirements, basic to the default random call mode for distribution calls.

For calls, there is a special way of distribution, that is, the caller memory function, within 24 hours of customer inbound, will be a priority to turn to the first reception of the phone, is not very intimate.

Value-added functions, highlighting personalized services

Value-added functions, the most use is to the circuit by, the total business and voice navigation.

To the circuit by the very practical, that is, by the call area automatic shunt transfer to the corresponding telephone answering, similar to the customer service system of regional diversion, to achieve a dedicated area responsible.

The total machine business is very strong, support up to 999 telephone groups, can set 3 digits, as extension number, more use in helping enterprise system management chain stores, to guide customers to find the chain store. For example: Haidian 1 branch, please dial 101, Haidian 2 Branch, please dial 102 ... Dongcheng 5 Branch, please dial 501 and so on.

Voice navigation has a single level and multilevel points. Single level is very simple, that is, * * * Business Please press 1,*** business Please press 2,*** business please press 3, when the customer presses the number key, you can transfer to the corresponding customer service.

Multi-level navigation is relatively complex, that is, customers press the number key, continue to subdivide the demand, select further consultation of the number keys.

Seamless connection with the customer service system makes it possible for the network to dial 400 calls. As a small call center, Smart 400 in the background has a detailed consumption list, through the check call records, but also to carry out customer analysis, the development of targeted marketing programs. In addition, once the enterprise grows, need more spacious office environment, or find a more suitable place for development, need to Novo, then 400 advantage is too obvious, need not change number, continue to use.

Article Author: 53 Fast Service