Email Setup has always been a pit of Odoo, the giant pit.
First of all, send an e-mail can be used, collect or forget it
1. Send Email settings
The setting of the hair is relatively simple, if the Enterprise mailbox support CATCLL all function, basic without changes can be used directly, otherwise you need to install a third-party module (see Group announcements) to achieve this function.
Note that the place is Description here to write the Full mailbox name.
2. Receive mail
7.0 times, receive mail or can use, Create a New record here to write an email alias, and then configure the corresponding alias can be in the message to see the Email.
Enter into the 8.0 and 9.0 times, you will find, then write Emial Alias will be an error, because after 8.0 only for the implementation of the Message_new method of the object available.
You can leave the Create a NEW record blank so that the system will automatically find the corresponding alias to match, and the match will create the object record specified in the alias.
This is a very flexible place to create a corresponding object according to your own needs. But even if you choose email thread,email will not appear in the message.
8.0/9.0 Email Settings