There are two things that can be shared recently to help customers solve the RMS problem. Another late to have time to write, today first write a failure to find the clue, I hope other buddies met, can solve the problem as soon as possible.
Open the RMS-encrypted document on the SharePoint site. Prompt after opening
You do not have permission to open the document because your permissions have expired. You can request update permissions from Http://XXX.COM/DOCLIB. Whether to request update permissions.
No change users can open the document anyway. All kinds of information and testing after the problem can not be solved.
One last coincidence, I'm going to check the Event Viewer. This must be a good habit ah, must be viewed. Look no problem, I also helpless. Looking at, suddenly found that the information time is not too much, my computer display only 16 points 50. But there are 17 logs in the log. The last discovery was a server time problem, and the time between SharePoint and the RMS server was problematic, resulting in this error.
After you use the net time \set timeserver the synchronization times.
Open the document and everything works. Wasted an afternoon with me. The customer is too bull.
This article is from the "Technology sharing" blog, so be sure to keep this source http://xiaoyuanzheng.blog.51cto.com/7269200/1672615
About RMS, when you open a document, you are prompted not to have permission to open the document because your permissions have expired