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Addressing Complex and subjective product-related Queries with Customer reviews-www2016-20160505

Source: Internet
Author: User
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1, information

publication:www2016

Author:julian McAuley

2. What

Learn the information in product reviews, ask questions about items, and automatically give answers: Sort by degree of relevance

3. Dataset

Amazon Product Reviews, descriptions, questions and answers

4. How:

input:1) binary Question:review label:yes,no,eg:is This bike a medium? My daughter is 5 ' 8 | This was a great bike for a tall person. " (yes,. 711)


2) Product query, Top-answer,review rank. "How many hours does it keep hot and cold?" | It doesn ' t, I returned the one I purchased| "Does keep the coffee very hot for several hours."

OUTPUT:1) Review is the probability of a label and LABEL;2) review is the probability of best answer

Method:Bilinear Models,moqa

5, Evaluation:[email protected]

See PPT for details.

Addressing Complex and subjective product-related Queries with Customer reviews-www2016-20160505

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