Advanced quality Professional and technical personnel professional Qualification Examination outline

Chapter I Leadership
I. PURPOSE of EXAMINATION
The examination in this chapter examines the level of understanding and mastery of the role of the candidate, the governance of the Organization, and the organization's social responsibility.
Second, the examination content
Section I the role of leadership
1. Master the function and function of leadership;
2. Grasp the meaning of the Organization's vision, mission and values;
3. Familiar with the meanings and methods of authorization, communication and encouragement.
Section II Organizational design and human resources
1. Understand the basic requirements and working principles of the Organization;
2. Familiar with job design, job identification, personnel selection of the basic knowledge;
3. Master the skills of team building and promotion;
4. Understand the way of employee career development and employee satisfaction survey and improvement methods.
Section III Governance and social responsibility of the Organization
1. Master the contents and requirements of the organizational governance structure;
2. Grasp the meaning and content of organization's public responsibility;
3. Familiar with the main content of the ethical behavior of the Organization;
4. Understand the content of the organization's public support.

Chapter II Strategy
I. PURPOSE of EXAMINATION
Through the examination in this chapter, the author examines the level of understanding and mastery of strategic development, strategic deployment and strategic performance evaluation.
Second, the examination content
Section I strategy development
1. Understand the process of strategic planning;
2. Familiar with the common methods of strategic planning, including SWOT analysis, competition comparison and benchmarking comparison;
3. Familiar with the procedures and methods of strategic objective development
4. Understand the timing and methods of strategic adjustment
Section II Strategic deployment
1. Understand the development of strategic planning
2. Be familiar with the deployment of strategic planning
Section III Strategic Performance assessment
1. Be familiar with the development of key performance indicators
2. Learn how to predict performance
3. Familiar with the methods of measurement and analysis of organizational performance
4. Familiar with the process and methods of performance review and improvement

Chapter III Quality Planning
I. PURPOSE of EXAMINATION
Through the examination in this chapter, the author examines the degree of comprehension and mastery of the content of customer survey, customer requirement, product planning, quality function, process planning and so on.
Second, the examination content
The first section of the market and customers
1. Familiar with the relationship between market and quality planning;
2. Master the method of market survey;
3. Master the method of determining customer's demand;
4. To master the survey method of customer satisfaction;
5. Familiar with customer relationship management and customer complaints handling methods.
Section II Product Planning
1. Master the basic concept of product characteristics and the basic method of product characteristics development;
2. Familiar with the stage and main content of product planning;
3. Familiar with the tools used in product planning.
Section III Quality Function expansion (QFD)
1. Master the basic principle of quality function expansion
2. Master the procedure of quality function expansion
3. Familiar with the basic method of quality Function Deployment
Fourth section process planning
1. Master the elements of process design;
2. Master process design procedures;
3. Be familiar with the content and methods of process design.
The fifth section product quality control plan
1. Master the Product quality control plan development process;
2. Familiar with product quality control plan implementation and monitoring methods;
3. Be familiar with the adjustment method of product quality control plan.

The fourth chapter the technology and method of product design
I. PURPOSE of EXAMINATION
Through the examination in this chapter, the test takers understand and master the techniques and methods commonly used in the product design process.
Second, the examination content
The first section reliability design Technology
1. Familiar with reliability design principles and methods;
2. Master the application of Fault tree analysis (FTA) and Failure Mode Impact analysis (FMEA);
3. Learn about the content and methods of security design and analysis.
Section II Taguchi method
1. Familiar with the basic content and function of Taguchi method;
2. Understand the basic content of system design;
3. Master the basic contents and methods of parameter design;
4. Familiar with the basic content and methods of tolerance design;
Section III Other design techniques and methods
1. Familiar with the basic content and methods of risk analysis;
2. Master the basic principle and application of analytic hierarchy Process (AHP);
3. Familiar with the contents and methods of error-proof technology;
4. Familiar with the principles of Six Sigma design and common process patterns.

The fifth Chapter Process Control method and technology
I. PURPOSE of EXAMINATION
Through the examination in this chapter, the author examines the understanding and mastery of the control and analysis techniques of the process operation state and the measurement system analysis techniques.
Second, the examination content
First section control and analysis techniques for process operation status
1. Familiar with the role of process state control and analysis;
2. Familiar with the basic principle and application of the pre-control diagram;
3. Understand the fundamentals of accumulation and control charts;
4. Understand the basic idea and method of multi-species small batch process control.
Second section time series analysis technology
1. Master the principle and use of Operation diagram
2. Familiar with the application of Time series analysis method
Section III Measurement System analysis technology
1. Master the characteristics of the measurement system and its variation sources;
2. Master the statistical characteristics of measurement data;
3. Familiar with the content and method of measurement system stability analysis;
4. Familiar with repeatability and reproducibility analysis technology;
5. Learn about bias and linear analysis methods for measurement systems.

The sixth chapter Quality Improvement and analysis technology
I. PURPOSE of EXAMINATION
Through the examination in this chapter, the author examines the degree of understanding and mastery of multivariate analysis techniques, such as multivariate analysis, statistical inference technology, multiple regression analysis and factor analysis.
Second, the examination content
The first section multivariable analysis
1. Understand the concept of multivariable and its distribution;
2. Familiar with the basic idea of multivariate analysis
Section II Statistical Inference techniques
1. Master the basic principle and application of two total parameter estimation
2. Mastering the Basic Principles and applications of two general hypothesis tests
The third section multivariate regression analysis and variance analysis
1. Mastering the basic principle and application of multivariate regression analysis
2. Mastering the basic principle and application of two-factor variance analysis
Section Fourth other multivariate analysis techniques
1. Familiar with principal component analysis principle and application
2, familiar with the principle of factor analysis and application
3. Understand the fundamentals and applications of cluster analysis
4. Understanding the basic principles and applications of discriminant analysis

Chapter Seventh Project Management
I. PURPOSE of EXAMINATION
Through the examination in this chapter, the author examines the understanding and mastery of the concept of Project and project management, project management knowledge system, project Quality management, project management maturity and so on.
Second, the examination content
Section I Overview of project management
1. Master the concept of Project and project management;
2. Familiar with the composition of project management process and its main activities;
3. Be familiar with the main phases of the project life cycle and their characteristics.
Section II Knowledge system of project management
1. Master the main activities and contents of project time management, project cost management and project risk management;
2. Familiar with project human resources management, project scope management, project procurement management of the main activities and content;
3. Understand the main activities and content of project integration management, Project Communication Management.
Section III Project Quality Management
1. Familiar with the principles of project quality management;
2. Master the main activities and contents related to quality in project management.
Section Fourth evaluation of project management maturity
1. Learn about the model of project management maturity
2. Understanding the evaluation method of project management maturity

The eighth chapter Lean production method
I. PURPOSE of EXAMINATION
Through the examination in this chapter, the author examines the understanding and mastery of the basic ideas of lean production, the system composition of lean manufacturing methods, and the steps to implement lean production.
Second, the examination content
The first section of Lean production overview
1. Mastering the concept of lean production and its background;
2. Master the basic idea of lean production;
3. Be familiar with the difference between lean production mode and mass production method.
Section II system composition of lean production
1. Master the concept of JIT production;
2. Be familiar with JIT production implementation mode.
Section III implementation of lean production methods
1. Mastering the aim of the lean production mode;
2. Familiar with the general steps for the implementation of lean production methods.