Benefits of replacing legacy PBX with IP PBX

What is ip pbx?

Ip pbx is a complete set of technologies that can provide telephone calls through the IP data network. All sessions are transmitted over the network in the form of data.

This technology not only includes advanced communication functions, but also provides enterprises with extensibility and reliability. Ip pbx can also be connected to a traditional PSTN line through an optional gateway. Therefore, it is easy to upgrade daily business communication to this most advanced voice and data network.

Enterprises do not have to change their current external communication infrastructure. After the implementation of the ip pbx, enterprises do not even need to change their phone numbers. In this way, the ip pbx will convert the local phone through the internal data network of the enterprise, so that users can share the external phone line.

Working Principle

An ip pbx or an IP telephone system includes a cadre SIP Phone, an ip pbx server, and an optional VOIP gateway that can connect to an existing PSTN line. The functions of the ip pbx server are similar to the proxy server: The SIP client is neither a software phone nor a telephone device, and is registered with an ip pbx server. When you want to make a call, you only need to request the ip pbx to create a connection. The ip pbx contains the directories of all calls/users and their corresponding SIP addresses. Therefore, you can connect to an internal phone or an external phone through the VOIP gateway or the VOIP service provider.

Advantages

1. It is easier to install and configure than a private phone system. Ip pbx is used as a software running on a computer. It can take advantage of the powerful processing capabilities and user interfaces of the computer. Anyone familiar with networks and computers can install and maintain ip pbx. In contrast, the installer of a private phone system usually needs to be trained.

2. The Network/GUI-based configuration interface is easy to manage. Ip pbx can be managed through the network-based configuration interface or GUI, so that users can easily maintain and operate the telephone system. The interfaces of the private telephone system are difficult to operate because they are generally designed for telephone technicians.

3. the VOIP supplier can save costs. With the ip pbx, you can easily call long-distance and international calls through the VOIP service provider. This can greatly reduce costs. If the company has branches, you can establish a telephone system connection between several branches, and then you can call free calls.

4. Eliminate telephone lines. The IP phone system allows you to establish a connection between the telephone device and the standard network port. A software phone can be directly installed on a computer. Now you can drop the telephone line.

5. Get rid of supplier restrictions. Ip pbx is based on open SIP standards. Now you can use the SIP-based ip pbx to match any SIP hardware or software phone. In contrast, private phone systems usually require dedicated phones to use advanced features.

6. Upgrade. Dedicated systems are easy to expand: additional telephone lines or extensions require expensive hardware modules. In some cases, you need a new phone system. Ip pbx does not have this requirement: a standard computer can easily handle a large number of phone transfers and extensions-you only need to add a number to the network to complete the extension.

7. better customer service and production efficiency. With ip pbx, You can provide better customer services: Because the IP Phone System is now based on computers, users can combine telephone functions with business programs.

8. Enjoy the telephone system function twice at half price. Because ip pabx is software-based, it is easier for programmers to add and improve performance settings. Most VOIP phone systems are equipped with a wide range of functional settings, including automatic assistant, voice messaging, loop groups, and advanced reports. These options are generally expensive in a proprietary system.

9. Hot desk work is allowed. Hot desk-the ability to easily move desks Based on tasks at hand has become very popular. Unfortunately, the traditional PBX needs to fix the extension. Ip pbx users can place their phones on their new desks without needing to fix them.

Users can also roam-if an employee is working at home, he can activate his or her SIP software phone and then call the phone.

10. Better availability: The SIP Phone is easier to use. Employees are often hesitant about the Advanced Call feature: Building a meeting and transferring a call-the operation guide is required on the legacy PBX.

Ip pbx does not have this requirement-performance operations can be performed on Windows Graphical User interfaces. In addition, you can view other extensions better, and the phone will queue through the ip pbx window client. A proprietary system usually requires an expensive system phone number to understand what is happening in the telephone system. Even so, the State Information is preferably concealed.

Conclusion

It is of great significance to invest in software-based ip pbx, not only for new companies that purchase telephone systems, but also for other companies that already have PBX. Ip pbx can save costs in terms of management, maintenance, and call charges. Therefore, ip pbx is a wise choice for other companies.

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