Blue screen problem with IE browser after installing patch KB2670838

Failure phenomenon:

Users may find that a blue screen problem with IE or IE kernel browser may occur after a system update using Windows Update or a manual installation of Microsoft patches under the WIN7 SP1 operating system.

The blue screen picture is as follows:

Reason Analysis:

Preliminary judgment related to Microsoft patch KB2670838

Solution:

For machines that do not have this problem, such as the system prompts you to update the Microsoft patch "KB2670838", please do not update to avoid this problem.

If the machine that has this problem already appears, you can refer to the following methods.

Scenario One: Set up in BIOS to work with integrated display cards only

Step: Idea Notebook

1. Boot logo at the F2 into the BIOS

2. Set "Configuration"-"Graphic Device" to "UMA Graphic"

My notebook:

Power-on press F1 into BIOS setup interface

Select "CONFIG"-"Display"-"Graphics Device"---set to "Integrated Graphics"

Select "CONFIG"-"Display"-"OS Detection for switchable Graphics"---set to "Disable"

Scenario Two: Operating system manually set to display high-performance work or set display power mode work

Step 1: Right mouse button Select "Display Card Properties" as shown below:

Step 2: Click "Preferences" to select "Advanced View";

Step 3: Select the "Power" option. Select "Switch to display card mode";

Step 4: Select the graphics processor manually or according to the power supply;

Step 5: Click "Change" to switch;

Step 6: Click on the "switchable display card" To manually choose to use the "high-performance GPU" to work alone, or use "power-saving GPU" Set display work, and click "Application."

Option three: Uninstall the "kb2670838 patch" using the Attachment batch tool

Note: After uninstalling this patch, if you have any further prompts to install this patch, do not install it first.

How to use:

1. Download the program from the attachment;

2. Unzip the attachment to the current folder;

3. Key-click Program, run as Administrator.

Plan four: Avoid using IE or IE kernel browser, you can use non IE kernel browser, such as Google Chrome or Firefox browser.