12. Project Communication Management
1, the Project Communication Management includes which process:
(1), Communication plan preparation
(2), information dissemination
(3), performance report
(4). Project Stakeholder Management
2, The main content of the Communication management plan:
(1), project stakeholders communication requirements
(2) Description of the information to be published, including format, content and degree of detail
(3), information received by individuals or organizations
(4) techniques or methods required to communicate information, such as memos, e-mails and / or press releases, etc.
(5), communication frequency, such as weekly communication, etc.
(6), escalation process, to the lower layer can not solve the problem, determine the issue of escalation of time requirements and management chain (name)
(7) How to update and refine the communication management plan with the progress of the project
(8), Common words list
3, The Project Stakeholder management method:
(1) to understand the objectives, objectives and level of communication of project stakeholders by investigating stakeholder needs and expectations
(2) when communicating with the downstream stakeholders, the project manager needs to fully understand the stakeholder's needs in order to fully cooperate with the stakeholders in order to achieve the objectives of the project .
(3), in the stakeholder management, the communication management plan should be used to determine the communication method for each project stakeholders
(4), the main stakeholder management is to promote stakeholder understanding of the project and support, so that stakeholders understand the progress of the project and the possible impact
13. Project Contract Management
1 . Five Articles of invalid contract:
(1) a party that enters into a contract by means of fraud or coercion and damages the national interest
(2), malicious collusion, damage to national, collective or third-party interests
(3) to cover unlawful purposes in the form of a full law
(4) damaging the public interest of the Society
(5), violating the mandatory provisions of the law and administrative Regulations
2, The characteristics of the total price contract, and the signing of the prerequisite conditions:
(1), the total price contract, also known as fixed-price contract, refers to the contract to determine the total price of a completed project, the contractor to complete the project all the contents of the contract
(2), this and the type of contract allows the construction unit to be easy to determine the lowest bidder when evaluating the bid, easy to make payment calculation. Suitable for projects with not too large and accurate calculation, short duration, less complex technology, risk is not the project at the same time require the employer must prepare detailed design drawings and instructions, so that the contractor can accurately calculate the amount of work
3, the quality of the contract, the performance of the site, the performance period, the performance of the cost is not clear, how to deal with:
(1), the parties to the subject matter of the quality requirements are not clear, according to national standards and industry standards
(2), when the performance of the site is not clear, according to the nature of the subject is different: accept the currency in the receiving party, the delivery of immovable property in the location of the immovable property, other underlying in the performance of the obligation party location
(3), the performance period is unclear, the debtor can be fulfilled at any time, the creditor may request to perform at any time, but should give the other party the necessary preparation time
(4), the performance of the cost burden is not clear, by the performance of the obligation of the party burden
4, The main content of the contract management includes which four articles:
(1), Contract signing management
(2), Contract performance management
(3), Contract change Management
(4), contract file management
5, "fair and reasonable" is the principle of contract change, change the contract price according to which method:
(1), first determine the amount of the contract change list, and then determine the price of change
(2), the contract has been applicable to the change in the price of the project, the price of the contract has been changed according to the contract
(3), the contract only similar to the price of the changes in the project, you can refer to similar price changes in contract prices
(4), the contract does not apply to or similar changes in the price of the project by the contractor to make the appropriate price change, after the supervision engineer and the owner of the confirmation of execution
6, the project claims procedures, including which six steps:
(1) Filing of claims
(2) Submission of claim information
(3), supervision engineer reply
(4), supervision Engineer overdue reply consequence
(5). Continuous claims
(6) Arbitration and litigation
Chapter 12 Project Communication Management and 13 chapters on Project contract management