Chapter 3 Section 3: He is a bucket maker

3. He is a bucket maker.
Kong Rong is a big scholar. He is famous for his many talents and moral articles. He has been a teacher and civil servant. Later, he also worked as a cultural consultant for the Eastern Han Enterprise Group Limited company led by Cao. There is a story about Kong Rong and Li, which has been spread for discussion.
When Kong Rong was four years old, one day, his father bought a few pears and asked Kong Rong to choose one. He chose a small one. His father asked him, "Why didn't you choose a big one ?" Kong Rong replied: "My brother is older than me. I should leave it for my brother. "
When Tao Qian and his classmates asked him: "From the Perspective of economics, do you think it is cost-effective to eat pear ?" Kong Rong replied: "I just made a pear, but my brother loved me for the rest of my life, and the society gave me great honors. If you think of the pear as a moral cost, it would be a great deal !"
When Kong Rong received Liu Bei's article "five tips for creating a high-performance team" From Tao Qian, he was surprised and praised: "This person can be called a handsome guy !"
Tao Qian asked: "Why ?"
Kong Rong said: "This person has a special power. I would like to call this power 'management penetrating power '. This power is a typical feature of a handsome talent ."
Tao Qian asked: "What is" Management penetrating ability ?"
Kong Rong said: "the" Management penetrating ability "refers to the ability of subordinates to take the initiative to complete their work through the deployment of managers. It is actually the true leadership of managers on their subordinates. Management emphasizes the initiative of subordinates and the authenticity of the leadership of managers ."
Tao Qian asked: "Why do you think he has such a 'management passthrough ?"
Kong Rong said: "This person has a very strong sense of team and has such a strong interest in management. The so-called handsome person can be imagined. As for the penetrating power of management, we can also see several movements from this article. The reader tells us that he is well-trained and well-developed. In this impetuous business age, he is well aware of this. It can be concluded that this person has excellent performance in terms of emotional control, communication, and coordination. Once the person assumes the important management responsibilities, he will surely use his affinity and prestige, unite subordinates around him, so that the entire team has cohesion and fighting power."
Tao Qian said: "Prestige is indeed one of the essential qualities of managers. However, simply saying that a person is a handsome person is just a little partial ."
Kong Rong said: "to evaluate whether a person is handsome, prestige is only the first level. Another important aspect is information management. Many mediocre managers like exclusive information. One is to display a superior leadership image to subordinates at any time; the other is, this unequal information relationship also gives him the authority to make decisions. On the contrary, a rational manager will share information, so that employees can better understand the actual situation in the surrounding area and help them recognize their work objectives and promote democratic decision-making, motivate everyone. I think this person is very open-minded and will surely create a new atmosphere in this regard ."
Tao Qian said: "If the people who like information sharing are Shuai Cai, then all journalists in the press can be general managers ."
Kong Rong said: "People think about whether the emperors of the Chinese dynasties are King Ming, mainly because they can communicate effectively between Jun Chen and Jun Min. The same is true for enterprise managers. If managers and subordinates can communicate with each other in a frank manner, they will be able to think differently from each other, so that managers can understand them from the standpoint of subordinates and understand the hardships of subordinates, this will enhance the identification of subordinates on the value of work and support managers. This person believes that effective communication is to create a supportive human resources environment. With this vision, we can see our minds. This is the third layer I think he is handsome ."
Tao Qian said: "The chairman of the trade union is very good at communication, but no one thinks that he needs the outstanding management ability of the general manager ."
Kong Rong suddenly realized something and smiled and said, "A good manager will establish a trust relationship with his subordinates. Trust can make subordinates believe that it is valuable to follow you, so they will be more invested, more active, more considerate, and more effort-oriented. This will not only reduce the friction during work coordination, labor efficiency is also not the same language. Undoubtedly, this person also wants to implement performance evaluation in management to achieve mutual trust between managers and subordinates, so that the team can have a spirit of cooperation. This is the fourth layer ."
Tao Qian said: "That's right. This person talked to me about a" theory of leaking water buckets "earlier. He mentioned the mutual trust and team cooperation between wooden boards during the bucket. He uses a hoop bucket as a metaphor for Team building ."
"So," Kong Rong quently asked, "dude, are you interested in asking him to be your successor? Just like the son-in-law, the successor should also choose a high-quality product, right ?"
Tao Qian sighed and said, "recalling the past, you, my classmates, and teenagers are so angry ...... In a twinkling of an eye, I have already had three in 60 s, and the dual indexes are snow-stained. However, I have been operating Xuzhou for many years-as you have described, I have to trust my daughter-in-law ." He grabbed Kong Rong's hand and cautiously asked, "old classmate, do you say we won't be blind ?"
Kong Rong comforted him and said, "Believe me, that's right. Your son-in-law is definitely a good bucket maker ."
4. Comments from the author
Sun Tzu's War of war (Art of War) was the first factor to win the war. The so-called "Tao" means to ensure that subordinates are consistent with the values of leaders. In this way, subordinates will live and die together with leaders without fear of any difficulties or dangers and express their lofty dedication.
In this age of fierce competition, enterprises are increasingly demanding the dedication of employees. On the other hand, the dedication of employees has become a myth. The reason may be that the only advantage of the management is
Figure, seriously hurt people's value and self-esteem, dedication, and even become the object of ridicule. Enterprises are in a dilemma, but they are still like a "Drain bucket" and cannot achieve ideal cost management and profitability.
Hoop bucket is a people-oriented management philosophy. This philosophy can have a guiding impact on every personnel decision-making, so as to establish a value-based relationship between labor and capital, cultivate employees with strong team awareness and high loyalty. As a manager, you need to hoop this bucket.

Chapter 4 Management is a controlling game
1. Chen Deng's theory of positive and evil
Speaking of Tao Qian's self-experience, he is determined to hand over the company's management rights to Liu Bei. He talked to the Office Director Min and the Planning Department Manager Chen Deng. "Liu Bei is indeed a very important talent. However, when he was younger and not long enough to arrive at the company, he suddenly turned out. How can everyone be convinced ?"
Tao Qian asked, "What do you say ?"
Chen Deng said: "You can hold an internal competition within the company and determine candidates for future general managers based on your wishes ."
Tao Qian said: "The method you mentioned is good, but it is not necessarily fair. As the saying goes, there must be a common party among the three. There are many better people in the company than Liu Bei, but none of them are materials for being the general manager. If you select a non-person, the future of the company will inevitably be affected. At that time, why should I look at it under the 9-spring environment !"
"You mean you want to launch Liu Bei through the campaign, but you are afraid that the campaign result is against your will, right? This is easy-as the boss of the company, it is natural for you to nominate a candidate. You only need to provide a foil to Liu Bei. In this way, the other two candidates will never affect the established results of the election, and Liu Bei's election to the General Manager will be successful. Even if there are some small accidents in the middle, the Planning Department Manager will definitely achieve what I want ."
Tao Qian asked, "isn't it what a gentleman is doing ?"
Chen Deng said: "in ancient Chinese people's behavior philosophy, there was the idea that evil people use the positive law, the positive law, and the evil law. In other words, we can do whatever we want for legitimate purposes ."
Tao Qian said: "This method of righteousness is indeed very insightful, but in real life it is like playing with fire. If it is difficult to do so, it will ruin the reputation of Tao Qian throughout his life. ."
Who would like to think that the autumn cold heavy, not a week, Tao Qian suddenly fell ill. After being hospitalized for more than half a month, the doctor said it was late in gastric cancer and was unable to go back to the day. Before the end of his life, he called Mi Chen and Chen Deng to the ward and told him three things:
The first sentence: I can't do it anymore. I will do it as you do.
The second sentence: Liu Bei is a good young man. Please help him well.
The third sentence: you must consider the future of the company and never let me down ......
As I said, I closed my eyes with my fingers.
In The Romance of the Three Kingdoms, the author Luo Guanzhong said that Tao qiansan asked Xuzhou to refer to "Tao Qian has finally handed Xuzhou to Liu Bei" After many efforts. The story tells us that Tao Qian is not a lonely old man. There are still two sons, Tao Shang, the eldest son, and Tao Ying, both of whom are in the company, why didn't he give the company to his son But Liu Bei? Since then, it has become a mystery.
After Tao Qian's death, Min and Chen Deng arranged a campaign based on the list of candidates he left. Liu Bei became the General Manager and completed his last wish.
2. New officers are on trigger
Liu Bei's new government officer is also happy and worried. Fortunately, he suddenly had the right to manage nearly 2 million yuan of enterprise assets and reached the first peak of his career. Those who are worried, at the beginning of his tenure, were disorganized and neglected. Chen Deng told him: "Even if you pass the campaign, some people are still unconvinced of you, and even deliberately want to watch your joke. What you want to do now is to stabilize your military mind. In your words, you need to hoop the bucket ."
Liu Bei anxiously said: "My 'bucket leakage theory 'is a big-eye statement. You have to solve the specific problem! You are a Senior Planner and a veteran of the company. You have to help me develop your mind! I have no idea where to start !"
Chen Deng said: "The first step of the so-called" stable military mind "and" Hoop bucket "is to satisfy employees. There are usually three ways to make employees satisfied, that is, people often say, "new officers are always on the fire '."
Liu Bei hurriedly asked: "Which three fires ?"
Chen Deng said: "The first fire, to increase their wages. You have just taken office and need their support in many places. It is one of the common methods for new officers to take over their jobs ."
Liu Bei shook his head and said, "I am not clear about the company's financial situation. How can I say a raise ?"
"Second, improve the company's working environment," said Chen Deng. For example, the sewer pipe in the toilet on the third floor has been blocked for two months, and the Sales Department has damaged several desks. You can redecorate the company and replace a batch of office furniture to make the company look new ."
Liu Bei shook his head and said, "maintenance is necessary. Decoration is a bottomless pit. It is better to be cautious if you have enough money to install it ."
Chen Deng said: "Third, conduct an employee satisfaction survey ......"
Liu Bei said: "It is indeed necessary to conduct an employee satisfaction survey. However, if there is a difficult situation to clean up during the investigation, isn't it a fault ?"
Chen Deng smiled and said, "You can ignore the results after completing the employee satisfaction survey ."
Liu Bei was surprised: "How can this be irresponsible ?"
Chen Deng still smiled calmly: "don't you understand? This is called an official document. New officers have three fires. You can't keep them empty, right ?"
Liu Bei asked: "What is the purpose of this investigation, regardless of the result ?"
"You need another result," said Chen Deng. You can use an employee survey to shift the attention of employees from what is currently irritating to them and to what seems to be wrong. Once the goal is achieved, it is too late for employees to blame themselves. How can they be dissatisfied with your new official ?"
Liu Bei suddenly realized: "I hate politicians most in school. This is ......"
Chen Deng smiled and nodded: "That's right. You are facing an office politics. Do you have a better solution ?"
Liu Bei was stunned by the question. He had to say nothing for five minutes.
Then, he sighed: "In this case, please design this employee survey questionnaire ?"
After 20 minutes, Chen Deng again walked into Liu Bei's general manager's office and handed him a design draft of the questionnaire:
Employee Survey Questionnaire ()
Please provide answers based on the following questions:
1. What problems do you think the company has in terms of management?
2. What do you think are the shortcomings of the new general manager? What do you want the new general manager to do?
3. What other colleagues do you think have problems with competence or morality? How Should companies handle them?
4. What improvements do you think the company should make in its work environment?
5. Is your salary sufficient? If not, what criteria do you want to meet?
After reading the question for a long time, Liu Bei hesitated and said, "It is really necessary to ask this question. However, for me, it seems like I am suffering from difficulties, right ?"
Chen Deng said: "Yes, such open questions are indeed easy to get into trouble. Let's take a look at the following page. I changed a closed question method and I will get a completely different effect ." While speaking, I handed him the second questionnaire:
Employee Survey Questionnaire (B)
Please tick after the answer you selected:
1. The employees who work together with the leaders are good employees, right? No
2. Sometimes you don't understand the painstaking efforts of the leadership, right? No
3. loyal employees always have confidence in the future of the company, right? Is it true?
4. Have you been a competent employee in the past year? Is it true?
5. Are you willing to sacrifice your personal interests for the future of your company? Is it true?
Liu Bei looked funny and finally smiled with a bitter face: "Aren't you shy ?"
Chen Deng replied, "Yes, this person is ashamed. Where can he attack others? This employee was so shy that he could not take care of your gossip !"
Liu Bei laughed: "a wonderful question-Chen Deng, you really have it. When I take office as a new officer, I will burn your fire first, so that they will be shy first !"
3. Importance of authority
Once the employee survey questionnaire was issued, it was indeed a matter of self-danger, And then we began to respect the new general manager. The company's situation suddenly changed to one, as if it was the clear sky behind the scattered cloud. Liu Bei was not happy. He called Chen Deng's office and asked him to find a hotel to celebrate the event.
"Why not go now ?" Chen Deng said, "Why do you need to take up your personal time ?"
"Yes ?" Liu Bei hasn't responded yet.
"You have to understand that leaders are different from subordinates. How do leaders work? It usually turns around the wheel in the morning, around the plate in the afternoon, and around the skirt in the evening. You have no official vehicle yet, and you have no need to switch the wheel. In the evening, you do not have any hobbies, and you have to change your skirts. How is it? In the afternoon, just turn around the plate, right ?"
Liu Bei listened with a sigh of relief and then laughed and said, "Chen Deng, your thoughts are full of evil! All right, depending on you. Where are you going ?"
When Liu Bei entered the hotel room, Chen Deng had already waited there.
"In fact, it is not just for dinner ." Liu Bei looked at him and asked slowly, "Chen Deng, do you think I will become a mediocre manager ?"
"I know that you are a person with a focus on your work," Chen said. What does one say? Dinner is also for work-people treat it as a big joke on the officialdom, but here you are, it is a big truth ." As he said, he raised his cup and said, "You are a Pursuing person. Otherwise, Tao Qian will not like you so much and will select you as the successor. Two days later, the Three Kingdoms manager magazine will interview you. Also, I heard that Cao, who was named a star entrepreneur last year, is jealous of you. He asked the reporter of "Three Kingdoms manager": 'Who are Liu Bei? You don't have to pay a half-arrow. You can sit in Xuzhou! '."
Liu Bei smiled bitterly: "But how can I feel a lack of oxygen now ?"
Chen Deng took seven minutes to eat shrimps and talked to Liu Bei about the other three points: "Yes, this is a mountain reaction. You will soon adapt ."
Liu Bei's appetite was not as good as Chen Deng's. He asked the waiter to pour a cup of boiled water and put it in his hand and said, "I mean, these employees are really honest, I was convinced by a question-and-paper form. The other word is-Jack Ma. Will the company have a little vigor in the future?"
Chen Deng shut down his mouth and seriously said, "Why? I think the authority of managers is more important than the vitality. The Chinese imperial powers seem so sacred, but in another aspect, such powers are also unreasonable. Without Authority, there will be no workplace rules observed by employees. Where will the vitality be at that time? ."
Liu Bei asked: "Why is authority so important ?"
"Because management is a controlling game, authority is a controlling force," Chen said ."
"Is Management a controlling game ?" Liu Bei suddenly realized what he needed.
"Management is a control game," Chen Deng affirmed. What I said to Tao Qian before is that the use of evil methods is a controlling game theory ."
Liu Bei asked: "Is control and authority necessary ?"
"Of course ." Chen Deng replied in an uncertain tone, "the ancient Chinese sage Mencius divided people into two categories: one for rule-making, the other for rule-making, and the other for rule-making, labor of the person complying with the rules. He also said that controlling is the meaning of control. As a hard-working person, you should have enough control to make those employees learn to abide by the rules. That is, to learn to respect the leadership, you must accept the services you see now. To do this, you must actively and diligently work, that is what you said just now is full of vigor."
Liu Bei suddenly realized this and said with a sigh: "This famous saying of Mencius has always seemed understandable. As you said, I finally caught a life-saving straw ."
"Hmm ?" Chen Deng deliberately made a funny and angry look, and jokingly scolded him: "This famous saying is a management program. It is as strong as a chain. How can it be better than a straw ?"
Liu Bei gave his mouth a sigh of relief and said, "You are a great management expert, Chen Deng. Please send the Buddha to westday, how can I develop a management plan for people in charge?"
Chen Deng said: "I just have some questions about the management philosophy and I am not very familiar with the management practices. In other words, I only saw no trees in the forest, but did not know how to plant the trees ."