I. Question 1. the importance of incentives is not only to make employees feel at ease and actively work, but also to make employees recognize and accept the company's goals and values, and create a strong sense of belonging for the company. (√) 2. The trust, respect, care, friendship, praise, recognition, and appreciation given by superiors meet the internal needs of employees and are internal incentives. (×) The trust, respect, care, friendship, praise, recognition, and appreciation given by superiors meet the external needs of employees and are external incentives. 3. The Organization's commitment is not due to the fact that the Organization meets the needs of its employees and provides protection, but more importantly, its respect for and acceptance of the Organization's goals and values. (√) 4. negative reinforcement refers to the positive reinforcement that can be stopped when an operator fails, such as canceling the bonus, revoking the honorary title, stopping the praise, and stopping the promotion, in order to reduce the possibility of bad behaviors, and eventually completely disappear. (×) The above description refers to fading, while negative reinforcement refers to the act that can stop giving the desired results to the Act, so that the behavior can be strengthened and repeated, such as abolishing punishment, stopping criticism, and suspending salary deduction. Ii. multiple choice question 1. maslow's need theory does not include (d). maslow divides human needs into five types: physiological needs, security needs, social needs, honor needs, and self-fulfillment needs. B. Although there may be several needs for human beings to coexist, there is only one need to be in the dominant position at a certain time, and the other needs to be put down below the perceived boundary. C. layer-by-level uplink mechanism is required. D. It is necessary to establish a mechanism of frustration and downlink. 2. which of the following statements about the law of allocation is false? (B). contribution rate is also often referred to as "Distribution by work". Beneficiaries are people who contribute a lot. Therefore, the maximum average productivity of available groups is conducive to the development of social productivity, this helps enterprises increase economic benefits and attract talents. B. the average law is the most beneficial to those who make the most contributions, and the medium level of contribution is not opposed. Therefore, the maximum harmony and stability of the group can be obtained, which is conducive to the development of social productivity and the enterprise to improve economic efficiency and attract excellent talents. C. the need law is the most suitable justice. When it is necessary to take extremely adequate material resources as the precondition, enterprises often use this fair standard and allocation principle in the design of the welfare system, as a supplement to the distribution system. D. The market supply and demand law reflects the external fairness. 3. Talk about your understanding of resignation. P235 answer: negative aspects of resignation: macro-level brain drain; micro-level staff flow, overall level of staff decline, reducing output; generating reset costs; deteriorating morale; Energy consumption for individuals, it is not conducive to development and mental stress. Positive: natural phenomena, invigorating the economic and human market, reasonable resource allocation, and promoting management improvement.
