Chapter 4 Section II: How new officers work

2. New officers are on trigger
Liu Bei's new government officer is also happy and worried. Fortunately, he suddenly had the right to manage nearly 2 million yuan of enterprise assets and reached the first peak of his career. Those who are worried, at the beginning of his tenure, were disorganized and neglected. Chen Deng told him: "Even if you pass the campaign, some people are still unconvinced of you, and even deliberately want to watch your joke. What you want to do now is to stabilize your military mind. In your words, you need to hoop the bucket ."
Liu Bei anxiously said: "My 'bucket leakage theory 'is a big-eye statement. You have to solve the specific problem! You are a Senior Planner and a veteran of the company. You have to help me develop your mind! I have no idea where to start !"
Chen Deng said: "The first step of the so-called" stable military mind "and" Hoop bucket "is to satisfy employees. There are usually three ways to make employees satisfied, that is, people often say, "new officers are always on the fire '."
Liu Bei hurriedly asked: "Which three fires ?"
Chen Deng said: "The first fire, to increase their wages. You have just taken office and need their support in many places. It is one of the common methods for new officers to take over their jobs ."
Liu Bei shook his head and said, "I am not clear about the company's financial situation. How can I say a raise ?"
"Second, improve the company's working environment," said Chen Deng. For example, the sewer pipe in the toilet on the third floor has been blocked for two months, and the Sales Department has damaged several desks. You can redecorate the company and replace a batch of office furniture to make the company look new ."
Liu Bei shook his head and said, "maintenance is necessary. Decoration is a bottomless pit. It is better to be cautious if you have enough money to install it ."
Chen Deng said: "Third, conduct an employee satisfaction survey ......"
Liu Bei said: "It is indeed necessary to conduct an employee satisfaction survey. However, if there is a difficult situation to clean up during the investigation, isn't it a fault ?"
Chen Deng smiled and said, "You can ignore the results after completing the employee satisfaction survey ."
Liu Bei was surprised: "How can this be irresponsible ?"
Chen Deng still smiled calmly: "don't you understand? This is called an official document. New officers have three fires. You can't keep them empty, right ?"
Liu Bei asked: "What is the purpose of this investigation, regardless of the result ?"
"You need another result," said Chen Deng. You can use an employee survey to shift the attention of employees from what is currently irritating to them and to what seems to be wrong. Once the goal is achieved, it is too late for employees to blame themselves. How can they be dissatisfied with your new official ?"
Liu Bei suddenly realized: "I hate politicians most in school. This is ......"
Chen Deng smiled and nodded: "That's right. You are facing an office politics. Do you have a better solution ?"
Liu Bei was stunned by the question. He had to say nothing for five minutes.
Then, he sighed: "In this case, please design this employee survey questionnaire ?"
After 20 minutes, Chen Deng again walked into Liu Bei's general manager's office and handed him a design draft of the questionnaire:
Employee Survey Questionnaire ()
Please provide answers based on the following questions:
1. What problems do you think the company has in terms of management?
2. What do you think are the shortcomings of the new general manager? What do you want the new general manager to do?
3. What other colleagues do you think have problems with competence or morality? How Should companies handle them?
4. What improvements do you think the company should make in its work environment?
5. Is your salary sufficient? If not, what criteria do you want to meet?
After reading the question for a long time, Liu Bei hesitated and said, "It is really necessary to ask this question. However, for me, it seems like I am suffering from difficulties, right ?"
Chen Deng said: "Yes, such open questions are indeed easy to get into trouble. Let's take a look at the following page. I changed a closed question method and I will get a completely different effect ." While speaking, I handed him the second questionnaire:
Employee Survey Questionnaire (B)
Please tick after the answer you selected:
1. The employees who work together with the leaders are good employees, right? No
2. Sometimes you don't understand the painstaking efforts of the leadership, right? No
3. loyal employees always have confidence in the future of the company, right? Is it true?
4. Have you been a competent employee in the past year? Is it true?
5. Are you willing to sacrifice your personal interests for the future of your company? Is it true?
Liu Bei looked funny and finally smiled with a bitter face: "Aren't you shy ?"
Chen Deng replied, "Yes, this person is ashamed. Where can he attack others? This employee was so shy that he could not take care of your gossip !"
Liu Bei laughed: "a wonderful question-Chen Deng, you really have it. When I take office as a new officer, I will burn your fire first, so that they will be shy first !"