Chapter I. Key Terms

1. Information System (Information System,is) is the interaction between people, data, processes, and information technology, which collects, processes, stores and provides a collection of information that supports the operation of the enterprise.

2. Information technology (information Technology,it) is a modern word that is a combination of computer technology (hardware and software) and telecommunications technology (data, image, voice network).

1. The transaction processing system (Transaction processing System,tps) is an information system that captures and processes data about enterprise transactions.

2. The Management Information System (Management information System,mis) is an information system that provides management-oriented enterprise business processing and operational reporting.

3. DSS (decision support SYSTEM,DSS) is an information system that assists in making decisions or providing information for making decisions.

4. The competent information system (Excutive information System,eis) is an information system that supports the planning and evaluation needs of supervisors.

5. Expert system captures the expertise of technical professionals and then touches you with these expertise as a non-expert service information system.

6. Communication systems that facilitate more effective communication between staff, partners, customers and suppliers to provide their writing capabilities.

7. Office automation systems support a wide range of corporate office activities and improve information systems for workflow between workers.

1. A person who has an interest in an existing information system or a new system. It could be a technical worker or a non-technical worker, including both internal and external workers.

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Chapter I. Key Terms