System Overview Business Operation Support System (boss) is a new generation of telecom business operation support system required by China Mobile to provide a variety of telecom service operators from a single mobile phone service operator. The Xinyu boss system is a platform system developed by our company based on computer networks and related application technologies, which adopts a centralized strategy for billing, business, accounting, and customer service to support mobile business operations, it can meet the changing and evolving needs of telecom customers, enhance the support capability and response speed for emerging new businesses, and improve the service level and quality of telecom enterprises. It covers billing, settlement, accounting, business, customer service, and corresponding decision support analysis, and is connected to the relevant external systems as needed, all performance indicators comply with the relevant specifications of China Mobile. Software Structure Xinyu boss system software structure diagram:
Functions and services The boss system is divided into three parts: business data processing support platform, accounting data processing support platform, and customer service support platform, this service is applicable to China Mobile's needs in terms of production, financial settlement, and sales management. These three support platforms provide functions such as collection, billing, accounting, customer service, settlement, billing plan, query, and statistics, including: Data File collection Parameter database management Backup management Business Data Management Database Management of service bills Standard Account Management System Management Comprehensive Service acceptance Single Service acceptance Account acceptance Customer Service Gateway Services supported by the system: GSM voice Billing Data Processing TACs voice Billing Data Processing Shenzhouxing business Billing Data Processing WAP Service Billing Data Processing Data Service Billing Data Processing Short Message Service Billing Data Processing Mobile dream network service Billing Data Processing GPRS Service Billing Data Processing Information fee Billing Data Processing Re-process the wrong ticket data Fixed fee Billing Data Processing Accounting Processing Prepayment recharge handling Pre-paid account deduction End of month Account Management Statistics and Settlement System features Real-time Security Reliability Scalability Accuracy Flexibility Advanced
|