Collaborative office Solution Based on Knowledge Management

Overview
Lanling ekp is positioned to be knowledgeable Based on Knowledge Management Platform To improve organizational productivity and efficiency. Knowledge Management As the core concept Application Development The platform is Technology Support means: on the one hand, to help enterprises achieve the effective implementation of consulting results, on the other hand Enterprise Provide management support System To promote Enterprise Management .
In the unified Product On the basis of this, lanling ekp uses portals as a unified display mode and an open application development platform as application support. It can use organizational collaboration functions, organizational knowledge functions, and organizational passion. Function Applications and extended applications related to ekp to meet different requirements Customer Business Requirement . Based on ekp, lanling provides eight main universal products. Solution .

Enterprise Knowledge Management Solution
Solution Overview:
The blue-ling collaborative office solution is based on the blue-ling for Enterprise Office Automation (OA) System Development Trend understanding, integrating knowledge management ideas with the latest IT technology, the formation of knowledge-based OA solutions, it integrates enterprise communication platform, Administrative Office Platform, information publishing platform, collaborative work platform, knowledge management platform, passion management platform, Information Integrated Platform and other management support systems.
Development requirements of enterprise collaborative office systems
Office automation (OA) is a daily operation and management oriented to organizations, including employees and managers. Use The most frequently-used application system, the first time in China since January 1, 1985 Office Automation Since the planning meeting, OA has made new changes and developments in the depth and breadth of application content and IT technology application, and has become an indispensable core application system of the Organization. LenovoGroup Once proposed "Enterprise Informatization , Starting from Oa. ", this sentence can be circled.
The so-called OA, that is, office automation ( Office Automation) is the automation of office work processing. It uses advanced technologies to help people gradually complete various office business activities by various devices and various human-machine information systems, to make full use of information, improve work efficiency and quality, and improve productivity. The OA system is also Enterprise Informatization Initial Investment Construction . From the C/S structure to the B/S structure, from the original desktop office Software Application, sending and receiving emails to subsequent functions such as document flow, vehicle management, conference management, and online approval. OA is the most commonly used and frequently used basic system.
With the development and maturity of enterprise informatization, the OA system of many enterprises has Integration More and more applications are becoming increasingly complex and far beyond the scope of traditional Oa. It integrates resources of many enterprises, such as people, finance, things, information, and knowledge, gradually become a knowledge collaboration platform for Staff Office, middle-level management, and leadership decision-making. The new generation of OA integrates the essence of collaboration, knowledge management, portals, and so on. The "Old Tree" of OA begins to bloom with "new flowers", and is reborn and regressed. Therefore, we also need to look at this new development trend from a development perspective.
The development of OA is actually a process of constant innovation and change. Looking at the development history of OA, it is accompanied by the wave of enterprise information development, different informatization development stages correspond to different OA development stages:

At present, collaborative office has been developed to the third stage, namely the "knowledge-based OA" stage. It has gone beyond the scope of traditional OA and has become a comprehensive management support platform for enterprises. Traditional OA functions have already been integrated into this larger work platform framework. Specifically, knowledge-based OA will become the following Platform for enterprises:
Ü enterprise communication platform: establish enterprise-wide Electronics Email and Network Communication System, including Web Automatic sending and receiving of mail, online conference, real-time communication, mobile phone text messages, WAP, and fax make internal communication and information exchange fast and smooth, and interwork with Internet mail.
Ü Administrative Office Platform: automate office affairs. The document circulation has changed the traditional document office mode of enterprises, File Approval, file management, report delivery, meeting notifications, and so on are all electronically drafted, circulated, approved, signed, issued, archived, and other electronic transfer methods, truly achieving paperless office.
Ü information publishing platform: it provides an effective place for the enterprise to publish and exchange information, so that the company's rules and regulations, news reports, technical exchanges, and announcement items can be disseminated in a timely manner, enable employees to perceive enterprise development in a timely manner Dynamic .
Ü collaborative work platform: transforms the traditional vertical organization model of an enterprise into a "flat management" Matrix Model Based on projects or tasks through real-time communication, online awareness, and team collaboration, reduce the distance between common employees and management, and improve the company staff Collaboration Ability to maximize the creativity of people.
Ü knowledge management platform: This platform enables knowledge accumulation, sharing, learning, application, and innovation. The entire organization can accumulate strategic-based core knowledge assets to provide decision-making support and information intelligence for senior management; business departments can combineProcess Various methodologies and templates have been developed to improve the execution ability by means of business-based knowledge flow. Employees can use their or others' daily work accumulation anytime and anywhere based on their positions, provide guidance and assistance to the work and improve the performance of the work;
Ü passion Management Platform: starts from the construction of corporate culture to improve employees' passion for work and create a common working atmosphere that helps, understands, inspires, and cares for each other, so as to stabilize work mood, stimulate work enthusiasm, form a common work value, and then generate a joint effort to achieve a common goal.
Ü Information Integration Platform: Existing MIS Systems in modern enterprises, ERP Systems, financial systems, and other systems store some business management data of the enterprise. the OA system can integrate the business data of the Enterprise Workflow In the system, the system interface is unified, the account is unified, and the business is closely integrated through the process.
In general, the future development of OA will have the following obvious features:
1. Portal orientation: in the future, OA will emphasize humanization, usability, stability, and openness, convenience of communication and collaboration between people, and integration of many information sources, emphasize the construction of an extensible management support platform framework, thus changing the current situation of "people looking for a system" and realizing the new concept of "system looking for someone.
2. Business Orientation: strengthen the relationship with the business, and integrate the business system based on the enterprise strategy and process, using a technology similar to "Portal", so that ERP, CRM Structured Data in systems such as PDC can be presented in the Management Support System through portals. This gradually integrates business processes and management processes to achieve enterprise digitalization, knowledge-based, and virtualization.
3. knowledge-driven: the core concept of knowledge management is to establish a channel for linking knowledge and roles so that appropriate roles can acquire appropriate knowledge in appropriate scenarios and time, fully explore and release people's potential, and truly turn the company's data and information into a kind of ability to guide people's behavior.
Solution architecture
The modern enterprise office system is no longer a simple IT system for processing documents, documents, and administrative affairs, but a process-driven collaborative system to improve office efficiency, lan Ling introduced the basic idea of knowledge management on the basis of collaborative office, while improving the execution efficiency. The blue-ling collaborative office solution (ekp_oa) integrates knowledge management, administrative office, collaborative work, passionate management, instant messaging, Information Publishing, Administrative Office, information integration, and business process, build an enterprise's next-generation employee work platform. Its functional architecture includes:
○ Document management: Manages and maintains documents by category, and supports various documents (such as standard systems, work summaries, experience cases, and technical papers) to facilitate the accumulation, sharing, learning, application and Innovation of Enterprise document knowledge;
○ Approval Process Management: implements various processes such as Enterprise Documents, leave, and expense reimbursement User Customizes and standardizes enterprise process approval, improves work efficiency, optimizes traditional approval methods, and introduces knowledge Association mechanisms to improve the correctness of approval;
○ Task Management: assigns and manages some temporary tasks of an enterprise, so that every "Trivial matter" can be planned, tracked, implemented, and evaluated;

· Project Management: Implements information management, project collaboration, document management, and member communication for various projects in the enterprise;
○ Culture Management: Through functions such as news, internal forums, Nic surveys, electronic journals, and e-cards, enterprises can establish a good cultural atmosphere and improve their cohesion.

Features
N flexible processesSet
Flexible process settings are not only the basis for normal application of office systems, but also the guarantee for collaborative work. Koa targets different processes. Administrator Habits provide Form Configuration and graphical configuration, and the two operation modes can be freely switched anytime, anywhere, changing the traditional only one operation mode, graphical needs Install Client or download control and other operation restrictions, greatly facilitating the process administrator management.
N powerful Process Data Processing
The office system has evolved from traditional processing document data to processing various types of data. In actual application, it is often necessary to collect statistics and analyze the data in the approval process, koa provides comprehensive Form Content Management. In Process configuration, You can flexibly customize document-type data and business-type structured data. The system can automatically process second-class data separately, this ensures that data is easy to search, query, and statistically analyze in the future, and allows you to set relevant permissions.
N Integration Knowledge Management Philosophy
The collaborative office solution integrates knowledge management ideas and provides comprehensive knowledge lifecycle management methods and means, with the help of the collaborative office solution, you can achieve the fourth largest resource within the Organization-effective management of knowledge assets (including explicit knowledge of various documents, documents, and other types of experience and other necessary knowledge of various experts ), helps organizations increase the value of knowledge resources.
N real-time collaboration, supporting mobile office
In the process settings of the collaborative office solution, you can choose to-do notifications, emails, SMS reminders, and other methods. Combined with RTx and other instant messaging tools, the solution enables real-time collaboration and online awareness of employees, and provides data exchange with PDA Interface Integrates online communication, video conferencing, and other functions to meet the needs of mobile office.
The collaborative office solution also provides a project studio to help organizations quickly establish virtual teams, so that team members can make immediate responses at different locations and at flexible time to achieve team collaboration.
N information integration, integrating information islands
In the face of the need for centralized information presentation and information silos in an organization, the collaborative office solution can seamlessly integrate the data integration center of lanling and establish a unified information view at the organization level, unified Data of various business systems Access Provides reports, graphics, and other forms of presentation, and provides management cockpit functions to reflect the changes in key indicators of Organizational Operations in real time and intuitively, so that the Organization's operation data is beyond the competition.

N perfect security control mechanism
The collaborative office solution combines the underlying system platform and various permission mechanisms at the application layer to provide a sound security authorization and behavior track mechanism, for the data layer, You can authorize each document, report, and KPI metric value (for example, whether it is accessible, changeable, printable, downloadable, and copyable ), authorize the operation layer to implement functions, and record key operations through the log function, so as to facilitate system audit.
N quick personalized office portal settings
Friendly interfaces and ease of operation are an important feature of product applications. Based on the analysis of various organizations and personnel at all levels, collaborative office solutions provide a variety of ways to meet customers' usage habits:
The system administrator can configure different system access interfaces and functional la s based on the work nature of employees in the organization. Different employees log on to different office portals, allow the right people to quickly use the appropriate functions, and quickly complete the custom settings for the Organization, position, position, personnel, and permissions, and add general positions in the job settings, enhances system flexibility.
The implementation of the collaborative office solution can help organizations share information and knowledge, enhance the ability of employees to work collaboratively, strengthen the monitoring and management of leadership, and promote the standardization and informationization of management. For leaders, the collaborative office platform will be an information management system and decision-making support system, providing various decision-making references and bases for leaders to "do the right thing". For common employees, it is a transaction/business processing system that provides a good office means and communication and collaboration platform to make it work accurately, efficiently, and happily, achieve "correct, fast, and good ".