A system went online on Monday and received a monitoring report from his colleague P on Tuesday morning. As of now, the system has been officially issued by the owner on Monday to notify cities and municipalities of its use, therefore, there are no great pressure challenges. Colleague P also pointed out this problem in the summary and explained that Weblogic is running normally. From the sampling of three time points, the health status is OK; in addition, it is pointed out that the ETL part is incremental for data extraction, and it is not yet challenged. In addition, two attachments are added to the email. After reading the attachment, my reply is as follows:
- There is no direct connection between the body and the content of the attachment, and there is no such thing as "XX" in Attachment 1... Conclusion: It is difficult for the owner, colleagues, and leaders to see the conclusions of the text from the appendix;
- The first sheet in "system Usage Statistics" in Appendix 1 is WebLogic, which lists the data and concludes that it is impossible for the owners, colleagues, and leaders to guess on their own, readers who do not know the technology know that WebLogic thread monitoring has been sampled at, and? In addition, why are only these three points? The University's Physical Experiment Report requires us to sample as much data as possible when analyzing data. How should our project team consider this?
- The second sheet in "system Usage Statistics" in Appendix 1 is database, listing the top 10 statements. The sampling time is only, why didn't we monitor WebLogic at, and on the previous page? In addition, the report is displayed as #########, which is actually a statement. Why is the Excel format inconsistent, if the owner, colleagues, and leaders do not point their mouse over the cell, they will not be able to see the SQL statement! Ten statements are listed at the same time. What do you want to guess? Can I guess there is no problem with performance, or can I guess there is a problem with performance?
- The third sheet in "system Usage Statistics" in Appendix 1 is access. In cell A2, the third sheet finally says what the owner may understand: "user traffic: 34; the user has executed the xxx function 31 times, the YYY function 7, the ZZZ function 23 times, and the import operation 44 times ". However, the following is a list of pages whose execution time is more than 2 seconds. However, the key is that users who are knowledgeable can see that the top 10 users who take more time are accessing static content, is it because the content of the static content file is large, and the image is not compressed? This can have 16 CPU minicomputers! It takes more than 19 seconds.
- In contrast, Appendix 2 ETL data maintenance is much better. The owner understands the intention and can see from the attachment that all kinds of ETL business materials in various systems are normal.
According to my understanding of the project team, the attachments are prepared by different colleagues. Here, I want the project manager to make improvements, and I can only ask the project manager to make improvements, the owner and the customer are responsible for the content they have taken out of their own hands, because the owner and the customer will not care whether the attachment was prepared by the project team member, and he can only understand it as the output of the project manager.
From the above comments, I think the owners and colleagues who are interested in reading and verifying emails will feel free to write and do not take the owner's understanding as the center, from the technical point of view, do you still fail to reach the technical profession? Do you need to explain from the business point of view? There are a lot of business terms that will not enable the owners and customers to establish a professional awareness of our quality.
Therefore, I suggest the project team study the system service SUMMARY PREPARED BY YH colleagues and learn to express the usage of the system from the business perspective. Cut! For example, how many people have used the system today, the distribution of various departments, the distribution of various cities, how many key customers have used the system, and what are the top 5 data concerns?
