User consultation: Has been installed the official drive, one months about two times blue screen, every screen is 0*00000101 error, with Windug analysis to see the last seems to be ntkrnlmp.exe caused, but do not understand what the specific problem, please the great god to help ah.
Direction experience: The blue screen has the cause and effect, needs the user to observe by oneself, and eliminates the breakdown by one.
1, this is a new blue screen failure, the use of blue screen code query may not find the interpretation of the code.
2, however, the use of software to open the Blue Screen report (DMP extension) but you can see that there is a ntkrnlmp.exe caused.
3, use search for this Ntkrnlmp.exe file, there may be several files with the same name, notice the size of the file between them, so as to determine whether the file was damaged.
4. Recommendation: Use the backed-up files to replace the system files that are in use in the C:windowssystem32 folder. If you cannot replace in the operating system, you can use the U disk PE (such as cabbage, etc.) system.
5, can also go to the Device Manager to uninstall Advanced Power Management driver, restart the computer to observe whether there is a blue screen appears. Generally this part of the probability of causing a blue screen is also very large. Then to the Device Manager, click to display hidden devices → If you have a yellow warning device, you can uninstall it first, and then continue to observe.
6, or view the system log in Event Viewer, sometimes can reveal some clues. Start → run → input: eventvwr.msc Click OK (or press ENTER) to open the Event Viewer program.