Computer blue screen Error handling method

1. Fault Inspection Information

STOP 0x 0000001E (0x c0000005,0 x fde38af9,0 x 00000001.0 x 7e8boe84) kmode_exception_not_handled***

The first part of the error is the stop code (stop code), which is 0 x 0000001E (also abbreviated to 0 x 1E) to identify the type of error that has occurred. The second part of the error is enclosed in parentheses

Four sets of numbers that represent random developer-defined parameters (this parameter is not understandable for ordinary users, only the driver writer or the Microsoft operating system is open to each person). The third part is the wrong name. The first line of information is usually used to identify the driver or device that generated the error. Most of this information is concise. But the downtime code can be used as a search term in the Microsoft Knowledge Base and other technical materials.

2. Recommended operation

The second part of the blue screen is the recommended user's prior operation information. Sometimes, the recommended action is simply a general recommendation (for example, to find Blos updates to the vendor's Web site, and so on) and, at times, to display a hint related to the current problem. In general, the only advice is to reboot the computer.

3. Debug port Information

Tells the user whether the memory dump image is written to disk, using a memory dump image to determine the nature of the problem, and also tells the user whether the debug information was uploaded to another computer and what port was used to complete the communication. However, the information here is of no significance to ordinary users.

Sometimes the security branch will be able to find out which production team is the problem, in the first part of a clear report of which file is wrong, but often it can only look at the approximate scope, and can not clearly point out the problem. As the industry was completely forced to stop, only to reorganize the work, sometimes. The production team will be aware of the mistake. No more felons. But sometimes they still try to loot the parts, so the factory leader must repeat the shutdown decision (can not start and display the blue screen information, or in the same operation when the blue screen again).

Second, the blue screen after the nine general solution

WIndows 2000/XP blue screen information is so numerous that it cannot be fully explained in an article, but the reasons they produce tend to focus on the content and drivers, problematic software, viruses, and so on, so we first provide you with some general solutions, when you encounter a blue screen error, Exclusions should be made against these schemes first.

1. Reboot

Sometimes it's just a program or driver that makes a mistake and then restarts after restarting.

2. New Hardware

First, you should check whether the new hardware is plugged in, and this problem that many people ignore often leads to many inexplicable failures. If you are sure there is no problem. Unplug it, then try it in a different slot, and install the latest driver. You should also check the Hardware Compatibility List on the Microsoft Web site for compatibility with the operating system. If your hardware is not in the table, then get the hardware manufacturer's website to inquire, or call their consulting phone. Hardware Compatibility List for Windows XP http://support.microsoft.com/default.aspx?scid=kb;zh-cn;314062

Hardware Compatibility List for Windows 2000: Https://winqual.microsoft.com/download/display.asp?FileName=hcl/Win20OOHCL.txt (temporarily disabled)

3. New drivers and new services

If you have just installed a new driver for a particular hardware, or install a software, and it added a corresponding project in the system services (such as: anti-virus software, CPU cooling software, firewall software, etc.), in the restart or use of a blue screen failure, please go to safe mode to uninstall or disable them.

4. Check the virus

such as shock wave and shock waves and other viruses can sometimes cause the W i n d o w s blue screen panic, so killing virus is essential. At the same time, some Trojan spyware will also cause a blue screen, so it is best to use the relevant tools for scanning inspection.

5. Check BIOS and hardware compatibility

For new computers, there is always a blue screen problem. You should check and Upgrade B L O to the latest version. Also close the memory dependencies, such as. Caching and mapping. In addition, you should check your hardware against the Microsoft Web site's Hardware Compatibility List. Also, if the motherboard b L O s cannot support a large-capacity hard drive, it can also cause a blue screen that needs to be upgraded.

Small Tips

Caching and mapping entries for the BIOS

Videobios shadowing (video BIOS mapping)

Shadowing addressing White (map address column)

System BIOS cacheable (BIOS buffer)

Videos BIOS cacheable (video BIOS buffer)

Videoram cacheable (video memory buffer)

6. Check System log

Enter "Eventvwr.msc" in "Start → run", turn on ' Event Viewer ' after carriage return, and check that the system log and application log books indicate the "error" Item

7. Check the STOP code

Write down the blue screen in the dense e, and then go to other computers on the Internet, into the Microsoft Help and Support website: http://support.microsoft.com, in the upper left corner of the

"Search (KB)" Enter the downtime code, such as: 0x0000001e, and then first select the "Chinese Knowledge Base", if the search results do not fit the information, you can choose the "English Knowledge Base" and then search again. Typically, you'll find a useful workaround here. In addition, Baidu, Google and other search engines using a blue screen of the stop code or the description behind the words as keyword search, often there will be unexpected harvest.

8. Last Known Good Configuration

In general, the blue screen appears in the updated hardware driver or new hardware and install its driver, then WINDOWS2000XP provided by the "Last Known Good Configuration" is to solve the Bluetooth quick way. Reboot the system, press the F8 key when the startup Levin appears, and then select "Last Known Good Configuration" for the Advanced startup Options menu.

9. Install the latest System patch service Pack

Some blue screen failures are caused by Windows ' own defects, and can be resolved by installing the latest system patches and service packs.

Small Tips

How Microsoft analyzes blue screen failure

Microsoft has designed a feature in Windows, that is, when the blue screen appears, Kebugcheck can generate a debug file a Memory.dmp (-like in the system directory, such as: C:winnt),

It records the details of the occurrence of the basket screen so that Microsoft experts can analyze the error. Of course, even if you open it, the general user can not understand the mystery. Microsoft recommends that after the blue screen, the Memory.dmp compressed and sent to them via FTP, mail or other means, but the process is more complicated, and no one has yet proved that it can get a solution from Microsoft as soon as possible.

If you are interested in Memory.dmp content, you can run the Setup.exe in the Windows2000 installation CD SupportTools folder to install its support tools and then C:Program Filessupport Tools folder, which is a command-line tool that can open momory.dmp and display the contents of the DumPchk.exe.

The default generated Memory.dmp volume is basically the same as your system memory, you can press the Win+break key combination to open System properties, advanced – Startup and recovery, and in the Write debug information item, select whether to generate Memory.dmp, "small memory dumps", " Core memory dump or full memory dump. Recommend "None" because Memory.dmp may only be useful to Microsoft, and we generally do not choose to send it to Microsoft.

Three, 45 classic blue screen case one by one crack note: First use the above 9 methods, invalid in continue to see

0 x 0000000a:irql_not_less_or_equal

Error Analysis "" "is mainly caused by faulty drivers, defective or incompatible hardware and software. From a technical point of view, there is a high level of process internal request (I R Q L) in kernel mode that accesses the memory address that it does not have access to.

Solution: Please try to exclude using the 2, 3, 5, 8, 9 scenarios in the solution described earlier.

Instance 1: Occurs when installing Windows2000, XP

In addition to checking that the hardware complies with the Compatibility List, the following measures should be taken.

(1) When the setup is inspecting your computer "" "' s hardware configuration message appears, press the F5 key, and when prompted, specify the correct computer type and hardware abstraction layer (HAL) General user (only one CPU is installed). Please specify "Stahdard PC HAL".

(2) Turn off all cache and map (shadowing) settings, Plug and Play options, and virus protection in the C M O s settings.

(3) Disconnect those hardware that is not necessary for computer startup, including network card, internal modem, sound card, second hard disk. Also check that the jumper for the hard drive is set as the primary jumper and check the jumper for the correct drive.

(4) If you are upgrading from windows2ooo to Windows XP, you also need to uninstall all antivirus and boot management software (such as Norton GoBack, etc.), and remove all unnecessary hardware and disconnect all USB devices and printers.

Instance 2: Occurs when using Windows2000, XP

(1) Check the latest installed software and hardware drivers uninstall or disable them, the recommended safe mode to complete this task, if the driver, it is recommended to use the Windows XP driver return function to restore the original driver.

(2) If Windows fails to start

? First try to resolve the problem by using Last Known Good configuration. If it is not valid, follow the method below to resolve it.

? Windows XP uses the installation disc to enter the Recovery Console, run the%systemroot%system32restorerstrui.exe command, and then follow the prompts to perform a system restore operation.

? Windows 2000 notes the file name displayed in the blue screen information and finds a computer that is similar to your computer's hardware and software configuration, opens Registry Editor, and finds [hkey_local_machinesystemcurrentcontrolsetservices] , where the registration information of each device and service in the system is saved, please look carefully at each piece of information, especially the "diskplayname" in the right pane, where some drivers will indicate the description of the device-driven purpose. In addition, after the "ImagePath" key value has the corresponding filename, This is also the main point of attention, you need to copy down the file name.

Use the Windows 2000 installation CD to enter the Recovery Console, then enter the C:winntsystem32 directory, and enter "listsvc" to list the services or devices installed on the current system. Locate and write down the service or device name associated with the new hardware or software, and enter Disable service or device name "enter" to stop it.

0x00000012:trap_cause_unknown

Error Analysis: If you encounter this error message, unfortunately, because the result of Kebugcheck analysis is the wrong reason unknown

? Solution: Now that Microsoft is not helping. It's up to you to think carefully about when this error occurred and what you did to the system the first time it happened: what you were doing when it happened. Cast a possible cause from this information, and choose the appropriate solution to try to exclude.

Example three: Innovative sound card driver to trigger blue screen

When you start Windows 2000, a blue screen message appears with the message "STOP 0 x 00000012 (ox00000000.0x00000000,0x00000000,0x00000000) Trap_cause_unknown