Our company currently uses the mail system version for Domino 8.5.1 FP5, and customers send and receive mail by configuring MS Outlook to use the POP3 protocol to send and receive mail; Today, an employee of the company sent an email to our IT department to ask a question; You will receive more than one e-mail message. For example, Lisi sends an email to Zhangsan and sends the ABC Mail group (ABC Mail Group also includes Zhangsan). Then Zhangsan will receive 2 emails. Whether Domino can be automatically identified by configuration, the final result Zhangsan received only one email; When this question put forward my first impression is that our company does exist at present this problem, on the internet to find a lot of information at the same time also consulted a lot of netizens, finally or emperor, got the results, the results see , we will share this KB for everyone to learn. The added parameters are number=1 to meet the demand.
Exchange defaults to solve the problem through the sorting program.
Workaround: Add parameters to Notes.ini
Routerdupelimlookedupfullname=number
0-do not eliminate the recipient ' s FullName from Router group expansion results
1-eliminate the recipient ' s distinguished FullName from Router group expansion results
2-perform Another recipient lookup by FullName for verification before eliminating recipient ' s distinguished FullName fr Om Router Group Expansion results
Example:
Technote (troubleshooting)
Problem
Duplicate e-mails are received from the Internet for a user if the ' the ' ' to ' field and a G Roup ' s Internet address being in the Cc field, where the user was a member of the group.
Steps to Reproduce
1 Create a user John Smith and a group called as Helpdesk.
2) Populate The Internet address of John Smith as "Johnsmith@Acme.com" and for the Helpdesk group as "Helpdesk@Acme.com".
3) Send an e-mail from the Internet.