In 1971, ABC broadcast a documentary called "The Day instinct, why we can't". The film is very appreciative of the Japanese manufacturing industry, but it is quite a criticism of American companies, and the film's protagonist is the famous Dr. Deming. Hailed as the first contributor to Japan's postwar economic renaissance. Although Deming was still unknown in the United States at the time, it suddenly became an American business-chasing Sage.
The Pinto accident was a major quality accident at Ford Motor Company. After that, Deming proposed a long-term plan to improve the production process, strict production discipline and management system reform, and quickly improved the quality of the Ford Motor. Then, Dr. Deming introduced a series of statistical methods to the American industry, detecting and hurrying multiple production models, which laid the foundation for the Six Sigma Management law of Jack Welch and others, but unlike many of the current quality management laws, Deming not only improved the production process at the scientific level, but the quality management 98% Challenge to discover the knowledge and know-how of the company. He advocates teamwork, cross-departmental cooperation, rigorous training and close cooperation with suppliers. The famous American companies such as Ford, GM and Procter and Gamble cite the Deming theory.
I have been in touch with mainland software companies since 2005. have been doing CMMI training and evaluation, found that a lot of Deming theory and Six Sigma Truth in practical work is very practical. I will share with you 10 relevant knowledge points.
Deming Management Series (3)--The father of quality management