Deploy unified communications to reduce costs for enterprises (1)

The advantage of cost saving is one of the important factors in the rise of Unified Communication. Why is the deployment of Unified Communication a cost-saving measure? Let's analyze it carefully through the article. First, we will give a detailed example to illustrate this point of view, so that you can understand the optimization solution that unified communication brings to the Enterprise.

Network and telecom experts know that they must prove the ROI of Unified Communication UC to CIOs, CEOS, and other enterprise executives before purchasing and deploying Unified Communication Solutions ), in addition, in the 18 months after the deployment of the Unified Communication solution, the return on investment has achieved initial success. Is this correct? Maybe it is right, but I am more willing to push this idea to the near future. It may not be necessary to provide a case with a short-term ROI for deploying a Unified Communication solution. I have found that more and more enterprises have realized the inherent value of Unified Communication, which can affect the productivity of employees and the financial expenditure of enterprises, before deciding to deploy unified communications, enterprises do not always have to prove a strict ROI.

Do we have to prove the ROI of Unified Communication?

Think back to early emails and voice emails-do companies need to prove the strict ROI of those solutions before purchasing these solutions? No. CIOs know that they need to invest in these systems to stay competitive. Based on this fact, you will no longer need a secretary or receptionist to receive notes and hand-written "when you go out. In this case, there is no ROI unless the receptionist is dismissed, and this rarely happens. E-Mail has become a necessary solution. It initially implements communication within the enterprise organization and is used out of the organization.

In most cases, we do not doubt whether we need email and voice mail-they are basic communication tools and they are actually used by every enterprise organization, because they can improve the efficiency of employees. Unified Communication can also be considered as this. CIOs who are aware of the situation awareness, click on the call and click on the meeting, and connect to a single number with the mobile function, tools or functions such as remote work and mobile extensions will become specifications for Enterprise communications. This is not a matter of time. I bet that in two to three years, the business case of Unified Communication will show that, in most cases, it is not necessary to prove its strict ROI before purchasing and deploying a Unified Communication solution.

Yes, there is still a need for Unified Communication ROI

For now, despite the obvious benefits of Unified Communication, the ROI still needs to be approved by the supervisor and budget. In the context of today's economy, investment will return within 18 months after Unified Communication is deployed. So how can we say that unified communication is reasonable in enterprise organizations?

Unified Communication can reduce costs, improve efficiency, and optimize business processes.

◆ Reduce UC costs

The most obvious reason for deploying Unified Communication is that UC can reduce transportation, mobile phone, travel, and conference costs. Through meetings and UC solutions with collaboration capabilities, such as audio/Webpage/video meetings, as well as shared workspace and file sharing, travel needs can be reduced or even canceled, this saves hundreds of thousands or even millions of dollars. Using the Conference function in the room rather than using the service also reduces the cost.

In the world of UC, communication functions have become software applications, reducing the need for multiple servers in each location and branch. Instead of independent PBX/IP PBXs, email, voice mail, conferencing systems, and so on-each location has its own server-these features are now applications on standard hardware, being integrated into a single, integrated UC platform saves hardware costs and reduces system maintenance costs.

Checking the online status of a person before making a call can avoid unresponsive calls. local and long-distance calls can be replaced by cheap IM. Similarly, once the company starts to use the UC and Status display functions, the use of voice information will be significantly reduced, because if people find that the people they want to contact are not convenient to answer the phone, they won't make any calls. In this way, a small number of servers are required to store voice mails and a small number of ports, saving another cost.

Moreover, the use of VoIP and point-to-point call control reduces traffic fees. In addition, after entering the office, users can seamlessly connect mobile phones to desktop landlines, which reduces the cost of mobile phones.

The company can also save office expenses by allowing more employees to work remotely. Let employees use the UC system for work at home. The UC system integrates all the enterprise communication functions, thus reducing the company's need for office space, this reduces heating, cooling, and power costs.