Detailed H3C Unified Communication solution features

For H3C unified communication, we have briefly introduced it in the previous article. Now we will introduce its solution features in depth. Of course, we can also see that these are also the characteristics of the Unified Communication System. In the H3C Unified Communication solution, how do they use this technology to make it more stable and more practical for enterprises?

H3C Unified Communication has a hierarchical architecture and open and standard IP technology and interface protocols. It can smoothly communicate with existing IP networks through standard IP interfaces and network protocols; integrate or replace it with the carrier or enterprise PBX voice network through E1 relay/FXO/R2/DSS1/Q/sig and other standard protocols and interfaces; SIP/H.323 is used to achieve cross-wide IP telephone communication or timely messaging. IT is connected to the existing IT or CT platform through open APIs, integrates and unifies financial data communication, analog phones, IP phones, video phones, video conferences, and other business systems.

The H3C Unified Communication solution has many advantages in ease-of-use and scalability, as well as adapting to user business growth requirements:

Associate user address book to improve work efficiency

The H3C Unified Communication System solution is developed based on the standard SIP/H.323 protocol and focuses on the address book of Financial customers, the system runs securely, reliably, and stably with powerful High Availability design.

Address book is the basis and essence of H3C Unified Communication. It can be configured with two types of Address Book: enterprise address book and personal address book. The enterprise address book is maintained by the Administrator and delivered to the client by the server. It has a Chinese character arrangement format. The personal address book is created and managed by an individual. By using the personal address book, you can save a large number of paper business cards and save the address book to prevent information leakage.

The address book function allows financial customers to dynamically associate their existing address book, and easily and quickly connect voice, conference, and other systems with the address book.

Integration with existing networks

H3C Unified Communication is an IP communication system platform developed by H3C for industrial and enterprise users, it can work with existing financial customers through "PBX + bypass gateway + analog/E1 relay", "wire Connect + front Gateway", "real-line telephone + front Gateway", and other methods. A quick combination of voice systems, in addition, in the interconnection with the IP network, there is no need to make any changes to the existing IP network. You only need to connect the H3C Unified Communication gateway device with the existing IP network and the PSTN network, which can meet the communication needs of the financial industry.

Intelligent Routing, convenient and Dynamic Routing

Smart routing is a feature that H3C is particularly open for voice network construction. In the network of PBX bypass E1 gateway mode, to keep the dial-up mode unchanged before and after the transformation, all long distances must be directed to the voice gateway on the PBX. The H3C Voice Gateway performs Intelligent Routing judgment, so that users do not need to change any dialing habits. The IP phone number of the H3C Voice Gateway will be the preferred IP network, when the IP network is faulty or congested, the call is transferred to the PSTN network to avoid the call failure.

Provides a wide range of functions to activate new services anytime, anywhere.

H3C Unified Communication has a wide range of data and voice services:

Such as data services: instant messaging, file transmission, short messages, click dialing, enterprise address book, folder sharing, Remote Assistance and remote control.

Voice Service: Basic Call, IP fax, incoming call display, forward call in case of busy call, forward call in case of no response, forward call in case of unconditional call, no negotiated call transfer, call persistence and recovery; do not disturb; Automatic wiring staff; telephone charges. Networking the extension domain. You can use graphical client software for configuration, or log on to the device and configure it through command lines.

Conference Business: pre-scheduled meetings; instant meetings; conference speech navigation; invitation; kick-out; conference end; blacklist and whitelist; Voice Reminder. Standalone networking. You can use graphical client software for configuration, or log on to the device and configure it through command lines.

Different business combinations can meet different communication requirements of financial customers, and can be set at any time and anywhere based on changes in requirements, avoiding the trivial process of opening the business.

H3C Unified Communication Platform

The Unified Communication platform provided by H3C to financial customers includes: Business System H3C XE8000, IM instant messaging, conferencing system, IVR, and other gateway systems such as the control system ICG, OCE, and XE; connect to the system VG, IP Phone, CCC software client, MSR, and Other gateways.

H3C XE8000 series of Unified Communication servers support large-capacity control and management components such as voice, conference, and message.

In addition to supporting data functions, H3C MSR products also provide small-capacity control and management components such as voice, conference, and message. The voice board provided by MSR is used to connect analog phones, fax machines, PBX, and PSTN.

H3C VG series Voice Gateway products can be connected to analog phones, fax machines, PBX, and PSTN.

H3C EP302 is an IP phone that supports the SIP protocol. Supports third-party calls, multi-line connections, fast dial-up, automatic dismounting, and other functions.

Hangzhou H3C Telecom has always been exploring from user needs, and has proposed a communication solution with IP as the core. Based on the existing IP network, it enables financial customers to communicate internally and externally with users in a new way, helping users improve communication efficiency and speed up their work.

H3C is dedicated to providing financial customers with the best H3C unified communication platform solution.